Skip to main content

Merchant Onboarding Guide

Here are some useful resources provided for your onboarding kick off meeting:

  1. Account Activation

    1. POS Dashboard Activation Page: https://pos.chowbus.com/user/activate

    2. POS Merchant Portal: https://pos.chowbus.com/user/login

  2. Payments Account Activation

    1. Payout Account: How to setup your payout account?

    2. Invoicing Account: How to setup your invoicing account?

  3. Design Forms

    1. Website Design Form: Form

    2. Physical Gift Card Design Form: Form

  4. Third Party Integration

    1. Merchant Acknowledgement: Integration Guidelines

    2. Integration Onboarding Questionnaire:

      1. Do you ever use or are currently using any POS third-party online ordering integration service? If 'Yes', what is the POS name?

      2. What are the store ID(s) of the platforms you would like to integrate with?

      3. Any menu requirements? Modified based on the existing menu in our system or follow the current menu on a specific platform?

      4. What is your average food preparation time?

      5. Is the tax for platforms the same as the in-store tax? If not, please provide the tax rate.

      6. What is your store business hour for platforms?

      7. Does your third party menu require dual language? The setting only impacts the menu display for the delivery platform diners, which will not affect the dine-in customers.

Did this answer your question?