What does “lifetime access” mean?
You’ve unlocked lifetime premium access to Ciao 🎉
This means your account will stay upgraded with all premium features forever, with no additional payments required. Your upgrade is tied to your account—not a subscription—so you won’t lose access even if you cancel a paid plan.
Do I still need to pay for my current subscription?
If you previously purchased Ciao Premium through:
Apple App Store
Google Play Store
Stripe / card billing
your subscription may still be active. In that case, you’ll want to cancel it before the next billing date so you don’t continue to be charged.
Your premium access will remain active even after cancelling.
How do I cancel my subscription?
Follow this guide to cancel your active subscription based on where you originally subscribed:
(App Store, Play Store, and Stripe instructions included)
What if I don’t have a subscription?
If you never subscribed before receiving lifetime access—great, you’re all set.
No action needed.
Will my lifetime access ever expire?
No—lifetime means lifetime. As long as your Ciao account exists and our premium offering continues to exist, you’ll retain premium access without charge.
If anything about the program ever changes, we’ll notify you in advance.