Skip to main content

What onboarding and staff training does CicloZone provide?

The self-serve setup, how-to resources, and chat and email support included to get your team going.

J
Written by John Weaver

CicloStudio is designed so most studios are self-serve, with extra training available when you want it.

What's included

  • How-to videos and PDFs covering setup, scheduling, Class Builder, Trainer Dials and more.

  • Support by chat and email for questions during onboarding — and if something is easier to talk through than to type, we can arrange a call.

  • No formal training required to run classes:

    • Virtual classes play on screen with our virtual instructor — zero training needed.

    • Live classes can be taught with our pre-made profiles using on-screen prompts (RPM and intensity for the current and next interval).

Education Portal access for your instructors

Once you invite instructors via your studio dashboard, they get access to the Education Portal (launching soon):

  • Course 1 (Ciclo basics) — free, online, covers how to use CicloStudio.

  • 20% off Course 2 & 3 (advanced power-based training and the CicloMetrics methodology) when your studio buys them for its instructors — studio-purchased education is always discounted, since those credits can only be assigned to trainers. Instructors buying for themselves pay the list price.

Courses 2 & 3 carry CIMSPA CPD accreditation in the UK.

Want a guided onboarding call?

Ask in the chat, or email hello@ciclozone.com, and we'll set one up. For bigger studios and chains, we can arrange a tailored kickoff.

There's no support phone line to call — calls are arranged with you rather than answered on demand.

Related articles

Did this answer your question?