The email used in your studio invitation and the email tied to your CicloZone app account must match. If they don't, your Trainer Dials won't unlock and you won't get web access.
Three ways to fix it
Option 1 — change the email on your CicloZone app
Open the CicloZone app → Profile → Settings.
Change your account email to the same address used in the studio invitation.
Option 2 — create a new CicloZone account
Sign out of the CicloZone app.
Tap Sign up and create a fresh account with the invited email.
Option 3 — ask the studio manager to re-invite you
Ask them to delete the current invitation and re-send it to the email already registered in your CicloZone app.
Coming soon
We're building a new instructor account structure that will allow multiple emails on one account. We'll announce when it's ready.