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An overview of the AI features available in CisionOne

Updated yesterday

What AI features are available in CisionOne?

Introduction

This article explains where AI is currently available in CisionOne and answers questions such as: “What AI features exist?”, “What do they do?”, and “How do they support my workflow?”


The AI Assistant

CisionOne has its very own AI Assistant which can assist with the following:

Mention Stream Creation

Users can tell the assistant what they want to track, and it will:

  • Generate keyword sets

  • Suggest Mention Stream titles

  • Build and organise Streams automatically

  • Use “one or more keywords” matching by default


Boolean Query Creator

The AI Assistant can write precise Boolean queries via conversation.
Users can:

  • Ask for a Boolean query for a brand, product, person, or topic

  • Expand, rewrite, or refine the logic

  • Use AND/OR logic (currently limited to basic Boolean capabilities)


Content Creation & Editing

The Assistant can write or adjust:

  • Media Releases

  • Pitches

  • Social Posts

It can also refine tone, length, structure, or audience.


Timing Recommendations

The AI Assistant can:

  • Suggest the best time to send a Media Release

  • Suggest the best time to publish a Social Post

These recommendations use journalist engagement patterns, newsroom cycles, and historical delivery data.


Mention Stream Summaries

The Assistant can summarise an entire Mention Stream:

  • Producing a 5‑point executive summary

  • Explaining main themes, topics, and shifting sentiment

This is especially useful for reporting and weekly digests.


Ask‑Anything AI Experience

Inside the unified interface, users can also request:

  • Topic breakdowns

  • Trend explanations

  • Keyword suggestions

Rewrite, adjust, or expand content

We recommend taking a look at the guide: The CisionOne AI Assistant


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