The CisionOne AI Assistant is your all-in-one AI support for Media Monitoring, Social, and Outreach. It brings together all AI-powered features into a single experience with no need to switch between tools.
Based on the selected task, the assistant guides you through a smart, conversational flow, asking the right follow-up questions and delivering tailored responses.
From drafting media outreach and social posts to suggesting optimal send times, building Mention Streams, or summarising coverage, this assistant helps PR professionals move faster and stay focused with less effort.
Find out more about Cision's AI Assistant in this video.
To get started, click on the Cision AI icon which appears at the top right of the screen.
You'll then have the following options:
Create a Boolean Query
This assistant helps users write precise Boolean queries through guided conversations. It reduces the user learning curve and speeds up the setup of targeted Mention Streams.
Click on a template button. For example, “Create a Brand-Focused Boolean Query” and the AI begins by asking for key brand terms and topics of interest.
Here's an example of a brand focussed Boolean query. We'll be presented with the Boolean query with options to: For example, a query like '"Organization Name" OR "Brand Alias" NOT "Irrelevant Term"' can help refine and focus search results effectively. This approach avoids noise and enhances the relevance of results.
Expand or Refine the query
Use the Boolean query
Start Over
Creating Mention Streams
Select Create Mention Streams.
You can create one or multiple streams at a time.
Enter your query directly into the textbox (topics, brand, industry, or anything else you want to track).
Review AI Suggestions
The AI Assistant will suggest:
Mention Stream Title(s)
Keywords
Media Types
You can refine and iterate with the AI Assistant until you are satisfied with the results.
Match with Existing Groups
Once you confirm your Mention Streams, the AI Assistant will check your existing groups for potential matches.
It will either:
Show you the best matching group, or
Propose creating a new group.
Confirm and Create
After confirming that you are ready, the AI Assistant will:
Create the appropriate Groups and Mention Streams.
Display the newly created Mention Streams in card format for easy editing and deletion.
Mention Stream Summarisation
This feature allows you generate concise summaries of content within any Mention Stream, helping them quickly grasp the core themes without manually reading through each article.
This saves time, highlights core themes faster, and lays the foundation for PR responses or reporting.
After selecting a Mention Stream and date range, we organise the Mentions into topics which which are later analysed by the AI to create summaries for each topic using the articles’ information. It then returns:
3-5 topic summaries
Articles chosen for each topic
Hover over the AI icon at the top of each Mention Stream.
Click Summarise.
The summary will be shown on screen with options to:
Change the date range
Open in AI Assistant
Copy the summary
Mention Stream Creator
This feature helps you build smarter Mention Streams by suggesting relevant keywords based on terms used during he Mention Stream creation process.
Select Create Mention Streams to create a single or multiple mention streams.
In the example below, we ask the Assistant to create multiple Mention Streams for smartphone brands.
Write my Social Post
This option lets you describe social post content to the AI Assistant. Once you've entered a description of the topics, target audience, platform info etc - the AI Assistant will present different examples and options for the post.
When should I post my Social Content?
This option lets us provide information on a post in terms of its content and target audience. Once we've provided this info, the AI Assistant will provide suggestions on when to post.
Write my Media Outreach
This option lets us provide information on a press release/pitch in terms of its content and target audience. Once we've provided this info, the AI Assistant will provide suggestions on when to post.
When should I send my Media Outreach?
By giving the AI Assistant information on our outreach content, it'll suggest the best time for
Next we recommend taking a look at CisionOne AI Focus Profiles