Normally, blockchain transactions are secure and irreversible, but in some cases, funds can be lost or not delivered due to user or network errors.
A transaction may be lost if:
Wrong wallet address was used
If crypto was sent to an incorrect or invalid address, it cannot be recovered - blockchain transactions cannot be reversed.
Wrong network was selected
Sending crypto (for example, USDT) to an address that belongs to a different network (like sending TRC20 to ERC20) can cause permanent loss of funds.
How to prevent this:
Always double-check the wallet address and network type before sending.
If something goes wrong, contact CityPay.uz Support via chat at https://citypay.uz/ - provide details such as amount, currency, date, and sending address so our team can assist.
⚠️ Blockchain transactions are irreversible - once confirmed, they cannot be canceled or refunded. Please review all details carefully before sending.