What is a guest?
Guests are external and infrequent users who you invite directly to claaps or channels via email, but not to the workspace itself.
👉 Understand the different user roles and permissions in Claap.
Common use cases include:
Contractors or interns who are working on a temporary and scoped project.
Clients that you invite to collaborate on specific projects.
Friends, family, mentors, etc. that contribute to your work.
Guests have limited collaborative permissions:
They don’t have a workspace-wide access. They can only see and collaborate in the channels and claaps they have been invited in.
They can't create new channels or claaps.
They can’t edit or delete channels or claaps.
They can't edit workspace settings.
They can't see or add members to the workspace.
Things Guests can do:
They can see claaps and channels where they have been invited.
They can comment in these resources (if permissions are set to
Can comment)
Inviting a guest
To invite external guest to a channel channel or claap, follow these steps:
Click on the
Sharebutton at the top right of the channel or claap screenEnter the email address of the guest and click
InviteThe invited guest will receive an email with a link to the channel or claap
If they don't already use Claap, they can sign up to access your page
Verify that the channel hosting the recording is not set to 'public visibility' to prevent unauthorized access.
You may also disable the public link feature to ensure secure and restricted access to the recording. Adjust visibility settings to limit access strictly to invited Guests.
Turn guests into members
To turn a guest into a workspace member:
Click on the name of your workspace in the lateral bar.
Go to
Workspace Settings>Members.Click on the
Gueststab to list all the guests in the workspace.Click on the permission dropdown on the right of the user and click on
Turn to workspace member:
In the upgrade confirmation, select the license for this new workspace member
Click
UpgradeThat user will instantly be changed to a workspace member with the selected license.
Troubleshooting guest access
Why can't my Guest access the recording? Ensure the Guest has accepted their invite and created a Claap Guest account. Also, verify that the Guest is added to the desired recording.
What if a Guest sees unexpected content? Confirm that no channels are 'public' and that the Guest is not added to any unintended recordings.
💡Still got questions? Don't be shy — Ask the Community or get in touch with
Claap support, we're here to help!