Our support team is available 24/7, wherever you are. Chat is the quickest way to reach us, but you'll find every option below. Whichever way you get in touch, sending your store name and a screenshot up front usually saves a round trip.
Support
Our Support team helps with orders, payments, settings, hardware, or anything that isn’t working as expected.
Chat with us (fastest)
Log in to your CleanCloud account.
Go to More > Support & Training > Support.
A window will open where you can start a new message, revisit past chats, search the Help Center, and pick up any product tours available on your plan.
Send us a message. Fin, our AI agent, replies first. If your question needs more help, a live agent steps in.
Other ways to reach Support
Email: support@cleancloud.com
WhatsApp: +1 (555) 738 7820, or scan the QR code below.
Phone: US +1 (312) 940 3204 or UK +44 141 673 9229. Phone support is available on Pro plans and above.
On a free trial?
Live agent support is not included during your trial. You can chat with Fin, search our help articles, or book a demo and our team will show you around.
Looking for billing or sales?
Plan changes, billing, invoices or adding stores: am@cleancloud.com
Features, pricing or setup: sales@cleancloud.com or book a demo