Skip to main content

How to Contact CleanCloud Support

Get 24/7 CleanCloud support via chat, email, or phone (Pro plans & above). Fast assistance for troubleshooting, sales, & account help.

Rafael avatar
Written by Rafael
Updated this week

Weโ€™re here to help! Whether you have questions, need technical assistance, or want to share feedback, hereโ€™s how you can reach CleanCloud Support.

Our support team is available 24/7, with chat as the fastest way to get help. Phone support is also available for Pro plans and above.

Stay informed about the latest features and improvements by visiting our Product Updates page.


Chat Support ๐Ÿ’ฌ (Recommended)

Chat is the quickest and easiest way to contact us. Our automated support system provides instant answers and ensures your query is routed to the right team.

Steps to Access Chat Support

  1. Log in to your CleanCloud account.

  2. Click the โ“˜ Info Icon in the top-right corner of your dashboard.

  3. Select Help to open the Messenger.

  4. Click โ“ I have a question or choose from predefined options.

๐Ÿค“ Chat Features:

  • Home โ€“ Start a new message, view recent conversations, or search for help articles.

  • Messages โ€“ Access your past support chats.

  • Help โ€“ Browse the CleanCloud Help Center for articles and guides.

  • Tasks โ€“ Complete product tours and onboarding tasks.


Email Support ๐Ÿ“ง

Prefer email? Reach out to us at: support@cleancloud.com. We aim to reply as quickly as possible, usually within a few hours.


Phone Support (Pro Plans and Above) ๐Ÿ“ž

Phone support is available 24/7 for customers on Pro plans and above.

  • US: +1 312 940 3204

  • UK: +44 141 673 9229

Our automated support agent, Fin, can answer many common questions immediately. If your query requires a human, the call will seamlessly transfer to a live agent.


Sales Inquiries ๐Ÿ’ผ

Interested in learning more about CleanCloud? Our sales team is here to help you explore features, pricing, and tailored solutions for your business.

Want a personalized walkthrough? Book a free demo session to see how CleanCloud can work for your business:

๐Ÿ“Œ Note: Demo sessions are available for trial or prospective customers only โ€” not existing customers.


๐Ÿ›Ÿ Need more help?

Explore our Help Center articles for answers. Contact us for further assistance.

Did this answer your question?