We're happy to assist you! Whether you have questions, need technical support, or want to share feedback, here’s how you can reach us.
Customer Support
For help with CleanCloud features, troubleshooting, hardware support, or account inquiries, contact our support team via chat, email, or phone (available for Pro plans and above).
We offer 24/7 support, with chat as our preferred method for fast assistance. Phone support is available 24/7 for Pro customers and above.
Stay updated on new features by checking our Product Updates page.
Chat Support 💬 (Recommended for Fastest Response)
Our automated support system provides instant answers and directs your request to the right team.
Steps to Access Chat Support:
Log into your CleanCloud account.
Click the ⓘ Icon in the top-right corner of your CleanCloud dashboard.
Select "Help" to open the Messenger.
Click "❓ I have a question" or select from predefined options.
📌 Chat Features:
Home – Start a new message, check recent chats, or search articles.
Messages – View your past support conversations.
Help – Explore CleanCloud Help Center articles.
Tasks – Access product tours for onboarding assistance.
Email Support 📧
For direct assistance, email us at support@cleancloud.com.
Sales Inquiries 💼
Interested in CleanCloud? Explore our pricing and features or contact our sales team for more details at sales@cleancloud.com.
🛟 Need more help?
Explore our Help Center articles for answers. Contact us for further assistance.