We're so glad to hear from you! If you have any questions or feedback, we're here to help. Please feel free to use the options below to get in touch with us.
Customer Support
For assistance with CleanCloud, questions about our products or services, enhancement requests, hardware help, or account discussions, contact our customer support team via chat or email.
Chat Support 💻
Ensure you're logged into your CleanCloud account.
Access the ⓘ Icon in the top-right corner of your CleanCloud dashboard.
Click Help to open the Messenger page.
Click 'Contact support' and type your query manually by selecting Contact Support 👤 or choose from pre-defined options that will guide you. If your query persists, we'll create a ticket for further investigation and forward it to the relevant team.
🗒️ Notes:
In the Messenger, you will find the following options:
Home: Start a new message, view recent chats, or search for articles.
Messages: Access your support conversation history and start new messages.
Help: Explore CleanCloud Help Center articles for common queries.
Tasks: Benefit from product tours designed to assist new customers during onboarding.
Email Support 📧
Email us at support@cleancloud.com.
💡 Need more help?
Explore our Help Center articles for answers. Contact us for further assistance.