Connecting with CleanCloud Support is simple! Follow these steps to access resources or engage in direct chats with our team.
Via Chat 💻
Access the ⓘ Icon: Find it in the top-right corner of your CleanCloud dashboard.
Click 'Help': This opens a Chat page.
Sending a New Message: Type your query manually or select from pre-defined options related to your question. If your query persists, we'll create a ticket for further investigation. Once detailed, we'll forward it to the relevant team and respond promptly.
Home: Start a new message, view recent chats, or search CleanCloud Help Center articles.
Messages: Access your support conversation history and start new messages.
Help: Explore CleanCloud Help Center articles for common queries.
Tasks: Benefit from product tours designed to assist new customers during onboarding.
Via Email ✉️
Email us at support@cleancloud.com for prompt assistance.
Via Phone 📞
CleanCloud support operates 24/7. Visit cleancloudapp.com/contact and use these provided numbers according to your location.
💡 Tip
Need more help?
Explore our Help Center articles for answers. Contact us if you need further assistance.