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Data Export in CleanCloud

Learn how to access and export various reports using the CleanCloud Metrics page, including sales, orders, and customer data.

Rafael avatar
Written by Rafael
Updated over a month ago

The Metrics page in CleanCloud allows you to download data exports for generating reports. You can customize date ranges and select specific stores if you operate multiple locations.

🚀 Automated Reports: Grow and Grow+ plan users can automate reports through the Report Export Scheduler, which allows for scheduled report generation and email delivery. To discuss upgrading your plan, contact our Support Team.


Accessing Data Export

Go to Settings → Metrics → Data Export. From here, you can select the desired report from the dropdown menu and set the preferred date range. The data will be exported as a CSV file, which can be opened in Google Sheets or Microsoft Excel.


Export Types

Below is a quick overview of available export types. Some reports may not appear based on your store’s active features.

Customers

Details of all customers, including contact info and registration dates.

Customers With No Recent Orders

List of customers who haven’t placed an order within a selected date range.

Deactivated Customers

View information about customers removed from the system.

Orders (Sales)

Includes both paid and unpaid orders, with details like staff involvement.

Orders (Revenue)

List of paid orders with transaction data.


Note: The Order (Sales) and Orders (Revenue) reports will include a column for section IDs. These IDs correspond to the sections you've created in your account (e.g., laundry, dry cleaning).

Invoices

Invoice details including creation dates and payment statuses.

Invoice Payments

List of paid invoices, including payment methods.

Items (Sales)

Data on both paid and unpaid items, including notes and customer details.

Items (Revenue)

Data on paid items only, including item-specific notes.

Order Edits History

Tracks edited orders, including order IDs and edit details.

Products And Prices

List of all products with associated prices and sections.

Cash Up History

Export completed cash-ups with relevant details.

Pay-outs

Record of money taken from the cash register.


This may include any money taken from the cash register when assigning an order to a washer/dryer if you have the Assigning Orders Requires Cash Drawer Payout option enabled.

Pay-ins

Record of additional income added to the register.

Adjustments Report

Lists edits made to orders.

Consolidated Orders

Daily summary of orders.

Consolidated Sales

Daily sales totals.

Staff Hours

Staff clock-in/out times and total hours worked.

Business Accounts

List of business accounts with details.

Garment Summary

Breakdown of garments per order.

Machines Activity

Machine operations report, including order IDs, machine details, staff assignments, and more.


⚡ Also available in our Report Scheduler for automated reporting.

Tips

Total tips paid by customers, including order details.


Note: This report covers overall customer tips. To track employee-specific tips, navigate to Settings → Users → Tips.

Credits

List of credits issued, with dates, amounts, and staff details.


Tip: This data can also be found in Metrics → Overview → Credit Given.

Inventory Product Sales

Detailed account of inventory product sales to manage stock and performance.

Inventory Stock

Current stock levels for all products, assisting in reorders and inventory management.


🛟 Need more help?

Explore our Help Center articles for answers. Contact us for further assistance.

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