CleanCloud allows admins to configure how tips are distributed across staff roles, ensuring fair allocation based on each person's contribution to an order.
Configuring Tip Distribution
Go to Settings → Admin → Payments & Finances
In the Tips section, toggle Accept Tips on
Use the sliders to assign a percentage to each role:
Staff Created the Order
Staff Cleaned the Order
Staff Completed the Order
Pickup Driver
Delivery Driver
Click Submit to save your changes
The Pickup Driver and Delivery Driver fields will only appear if your store offers pickup and delivery services.
Important: All percentages must add up to 100%. If they do not, you will see the error: "Please make sure that all tips sum is 100%."
Viewing Tips by Staff Member
Go to Settings → Users → Tips
Select a staff member and timeframe from the dropdown to view their earned tips
Please note: Tips are only allocated once an order has been marked as Completed. Only orders completed within the selected timeframe will be shown.
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