Laundroworks is a specialized laundry card system that enables customers to store digital balances on contactless cards. This simplifies the order processing process and expands the payment options available to your customers.
Setting Up Laundroworks in CleanCloud
Go to Settings → Hardware → Laundry Cards.
Choose Laundroworks as your card type.
Enter your Laundroworks username and password.
Tip:For additional setup details, log in to your Laundroworks account and review your account settings.
Click Update to save your configuration.
How to Take Payment with Laundroworks
Follow these steps for a seamless Laundroworks experience:
Select a customer on the New Order page and detail the order as usual.
When processing payment, choose Pay by Laundroworks.
Enter the customer's Laundroworks card number.
Click Submit and the order is paid for.
🪄 Tip: You can also charge the Laundroworks card from the Ready page by clicking the Payment button.
Why You Must Tap the Card
Unlike some payment systems, Laundroworks does not allow storing card credentials for future use. This is due to how the system handles card balances:
Card taps are always required because Laundroworks cards may operate offline.
The balance is stored on the physical card itself, so it must be tapped at the time of transaction to update the balance on the card.
For this reason, card data cannot be saved or used automatically without a physical tap.
This design ensures that card balances remain accurate, even if the card has not been connected to the internet.
Connecting a POS Reader
Laundroworks POS readers communicate wirelessly through the cloud, just like the readers attached to laundry machines.
No direct cable connection to the POS computer is required.
Simply power on the reader and ensure your internet connection is stable.
📘 For full details on configuring the POS software for Laundroworks integration, refer to the dedicated guide.
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