If immediate resolution is required for live orders, it’s best to reach out directly to DoorDash Support. For refund requests and additional feedback, CleanCloud support will handle coordination with DoorDash on your behalf.
Live Order Support
Phone: 1-855-222-8111
To navigate the support line efficiently:
Select your preferred language.
Press "4" for Drive Merchant.
Press "2" for Non-Restaurant.
When contacting DoorDash Support, make sure to provide the following crucial details:
Store Name
Customer Name
Customer Phone Number
DoorDash Delivery ID
Providing these details expedites the resolution process for live and active orders, ensuring smooth operations and customer satisfaction.
Refunds, Feedback, and Additional Issues
For refund requests, feedback on order handling, or other DoorDash order issues, contact CleanCloud support. We will liaise with DoorDash to resolve the matter.
✔ For more information, refer to our DoorDash Refund Request Process guide.
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