CleanCloud provides flexible options for how customers place pickup and delivery orders online. After enabling online services for your store, configure the order flow by navigating to Settings → Admin → Pickup and Delivery → General Settings → Customer Order Flow.
Order Flow Options
1. Allow Customer to Select Items/Garments
Customers can manually select products available for online purchase, similar to your POS setup, including section and product details.
Optional Selection: Customers can place orders without selecting specific items.
2. Customer Only Selects Services
Customers book services (e.g., Wash & Fold, Dry Cleaning) via the app or web booking tool.
Customizable Services:
Assign names, descriptions, turnaround hours, bag/item limits, section assignments, and upcharges.
Rearrange the display order by dragging services up or down in the settings.
Upcharges: Customers can opt for optional add-ons during booking.
Turnaround Time Override: Products with additional turnaround times will follow the service flow's turnaround time for Pickup and Delivery orders.
3. Quick Book (No Service/Item Selection)
Customers skip selecting specific services or items.
They only choose pickup and delivery dates, with checkout showing relevant order details for a fast and simple booking experience.
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