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What is Automated Care Messaging (ACM)?

Here for the first time? Find out how ACM can help your facility improve communications with residents families and staff.

Administrator Guide: Configuration and Setup

Everything you need to know on how to install, configure and customize ACM to fit your organization's needs

User Guide: How to Use ACM

Learn the basics on how to use Automated Care Messaging to send messages to resident contacts and staff.

Contact Preferences

Learn how ACM can be configured to send messages to the right resident family contacts

Reporting and Communication Logs

Learn how to access reports and communication logs for any auditing or survey purposes

Routine Event Calendar Notifications

Configure ACM to send automated reminders to resident families and remind them of upcoming events, medical appointments or other scheduled visits.

Staff Add-on

Learn how to extend ACM's reach by allowing you to communicate with staff and other key stakeholders

Security & Privacy

Safety & Privacy concerns? Find out more here or email

Template Library

Ready made messages to help you reach your resident families or staff for a variety of subjects and scenarios.

Frequently Asked Questions

Some of the most common FAQs we've encountered


Check out our live and on-demand webinars to help you get the most our of Automated Care Messaging.

Release Notes

All the information related to new products, features, enhancements or bug fixes in Automated Care Messaging.

Get in Touch

Need assistance? Have a question? Find out the best ways to contact us here.