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Routine: What Is Routine Engagement?
Routine: What Is Routine Engagement?

What is Routine Messaging; how does it integrate with PointClickCare's Resident Event Calendar; and how to get started.

Kristi Aruja avatar
Written by Kristi Aruja
Updated over a week ago

Routine Engagement is a set of features that you have access to under Cliniconex's Automated Care Messaging.

The Routine Engagement service enables users in your organization to trigger automated notifications to Residents and Resident family contacts based on events that are scheduled in a Resident's Event Calendar in PointClickCare, such as doctor's appointments or care conferences.
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Note that your organization must subscribe to PointClickCare's Resident Event Calendar, and have this functionality enabled in your EHR to use the Routine Engagement. Cliniconex will configure the "Events" requested to send the automated notifications. An implementation meeting with Cliniconex is required for this feature to be functional.

Please contact PointClickCare's Support Team if you would like to discuss adding Resident Event Calendar for your organization.
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