New Resident Welcome Message

Dear Residents and Families,

Our team at [FACILITYNAME] wish you the most cordial welcome! We are pleased to have you join our community, and we hope that you can feel at home in your new environment.

As a follow-up to our initial admission meeting, we wanted to remind you of the services available during your stay:

[FACILITYNAME]’s ultimate goal is to provide you and / or your loved one excellent health care in a safe, comfortable, and secure environment. [FACILITYNAME] is always looking for opportunities to improve the quality of our services. If you have any recommendations, please feel free to contact us at [FACILITY-PHONE-NUMBER].

Thank you,

[FACILITY POINT OF CONTACT NAME]

Resident Post-Discharge Wellness Check-In

Dear Residents and Families,

It has been a few days since your return home, and we wanted to check-in and see how you are progressing. Have you been experiencing any concerns with your health that you feel may require some support?

Caring for residents and keeping them safe continues to be our top priority. We wanted to take this opportunity to remind you that we have the following outpatient services:

If you have any questions about our services, or would like to schedule a follow-up, please contact us at [FACILITY-PHONE-NUMBER].

Thank you,

[FACILITY POINT OF CONTACT NAME]

Resident Discharge Return Within 30 Days

Dear Residents and Families,

It has been a few days since your post-discharge wellbeing check-in, and we wanted to make sure everything is still progressing as expected. Have you been experiencing any concerns with your health that require some support?

Caring for residents and keeping them safe continues to be our top priority. We wanted to take this opportunity to let you know that you can return to [FACILITYNAME] should you find you still require care, even after you have been discharged.

If you would like to schedule a follow-up, please contact us at [FACILITY-PHONE-NUMBER].

Thank you,

[FACILITY POINT OF CONTACT NAME]