At Club, we want to make sure that creators can get paid quickly, securely, and globally. That’s why we’ve partnered with MassPay, a trusted global payout orchestration platform, to handle all creator payouts.
Who is MassPay?
MassPay is a global payouts platform that enables businesses like Club to send payments to creators in 175+ countries and 70+ currencies. They provide the behind-the-scenes infrastructure that allows us to deliver funds safely, efficiently, and in compliance with international regulations.
By using this platform it allows you to:
Process payouts faster and more reliably
Access your own dashboard where you can securely manage your payouts
Support more local currencies and payout options (incl. PayPal, Venmo, Alipay, Prepaid Cards and other local wallets)
Provide even greater security for your earnings
What this means for you as Creators is when you withdraw earnings from Club, the payout will be processed by MassPay. Processing times may vary by payout method and location, but typically range from same day to 48 hours.
Here is what the Dashboard will look like for you:
Your balance will be transferred from your Club account to the Masspay wallet through either the Automatic Payout process on 15th of each month, or you have the option to process a Manual Payout (additional fee applies) to receive it instantly.
To transfer your available funds, go to the Transfer option. From there, you’ll see the screen below, where you can follow the steps to add your preferred bank details:
Once this is complete, your payout details will appear on your Dashboard, and you can view your full payout history under the History tab on the left.
If you ever experience issues with your payout, please contact us at either contact@club.fans or through the Live Chat in app. While MassPay handles the technical side of the transfer, our team will assist you in resolving payout-related questions.