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How to cancel a subscription?

No longer want to subscribe to someone's Club. Here's how you can cancel your subscription.

Updated over 2 weeks ago

You can cancel a Creator's Subscription at any time:

In your app:

  1. Log in to your account through the app

  2. Select the 'My Creators' option on the right hand side of the bottom bar

  3. Once you locate the membership you want to cancel, tap the three white dots to the right. Then Tap "Manage membership"

  4. On your billing page, you can press "Cancel Plan"

  5. Confirm Cancellation

On the web:

  1. To manage your Memberships, please visit: https://www.club.fans/memberships

  2. Once you locate the membership you want to cancel, tap the three white dots to the right. Then Tap "Manage membership"

  3. On your billing page, you can press "Cancel Plan"

  4. Confirm Cancellation

You'll have access to the Creator's Club until the end of your billing period and then will lose access to the Creator's Club, chat and any locked content your might purchased.

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