In order to help you as a Creator to increase your revenue we have built a CRM feature so that you can have more informations on your Fans. You will be able to access Contacts tab with enriched data & advanced filters.
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As a Creator you can access list of Fans and filters them by "segment"
List of Segments
Members
Followers
Cancelled Membership
Spenders
Has Tipped
On Free Trial
Active This Week
Only one segment at a time for v0, but we'll want more later
Search & Fan Details
You will be able to search through all users if any of the following text matches:
email, username, display name
As a creator you will also be able to access info on your Fans such as the following:
email
last interaction date e.g. last message / payment
total spent
Creators can add a private text note to the information as well, and it will be limited to 300 characters.
Blast Segments
There is the option to Blast certain segments of fans from your CRM with personalised messages. You can choose the segments (as shown in the images below) then input the text you wish to send them:
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CSV Export
You have the option to ask for all of the segmented data to be sent as a CSV export. The action button for this is in the top right hand corner of the screen as shown below:
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If you would like any further information on the CRM feature then please feel free to contact us either on Live Chat in the bottom right hand corner, or to email on contact@club.fans.