What’s included in Paid Onboarding?
You choose how much support you’d like (packages start from $150 per hour, with discounts for larger bundles). We’ll recommend the right number of hours for your business, but you’re free to decide what suits you best.
Here are some of the ways we can help:Training sessions – one-on-one or with your staff, tailored to your business.
Check-in calls – review your setup and confirm data accuracy.
Data imports – we can handle the heavy lifting of getting your contacts, memberships, products, and relationships into Clubworx.
Membership plans & waivers – we’ll create these inside Clubworx from the details you provide.
Calendar setup – we’ll structure your schedule so it reflects your real-world timetable.
Custom reports – designed to give you the insights you need.
Automations – we’ll recommend and set up automations to save you time, such as:
Booking confirmations & reminders
New prospect and new member workflows
Failed payment alerts
Plus more advanced options like attendance follow-ups or martial arts style allocations.
Workout uploads – including video content for your members. (Please note your videos should be hosted on Youtube or Vimeo)
What’s always free?
Whether you purchase paid onboarding or not, you’ll always get:
Initial onboarding consultation (30 minutes) – a kick-off call to understand your business and map out your onboarding plan.
One follow-up training session (1 hour) – a walkthrough of Clubworx features with your team.
Membership plan upload – if you provide the completed spreadsheet, we’ll upload membership data at no extra cost.
Onboarding package options
1 hour – $150
5 hours – $675 (10% discount)
10 hours – $1,200 (20% discount)
How to get the most out of your onboarding package
Come prepared – have your membership plans, waivers, and timetables ready to go.
Think about priorities – decide whether data, automation, training, or reporting will give you the quickest wins.
Use your hours flexibly – split them across different sessions as needed.
Lean on our expertise – we’ll recommend best practices from hundreds of successful fitness businesses.
Ready to get started?
Talk to your onboarding specialist or reach out to support@clubworx.com