The Push Notifications Centre is a feature in your mobile app that helps you manage and keep track of your push notifications all in one place. Whether users missed a notification or just want to revisit one, this feature makes it easy to stay on top of things.
Available only on Mobile Apps
User Experience
Once the feature is enabled, the mobile app will have the notifications centre button on your app’s home screen. If users select the icon, they can open the Notification Center where they can view its details or take any related actions
If the notification has a deep link to the activity, users can also open the linked activity from the list including links to specific activities in the app.
How to Enable Notifications Centre
Step 1. Set up Push Notifications
To use the Notifications Centre feature, firstly, ensure push notifications is enabled in the Creator>Settings, click on the link below to learn more.
If you have trouble enabling it, please refer to the article How to Enable Mobile Push Notifications and Troubleshoot in Cogniss.
Step 2. Enable Notification Centre
To enable Notifications Centre, follow the steps below:
Navigate to Settings > Notifications in the app.
Enable the Use Notifications Centre option.
The notification bell icon will now appear in the top-right corner of the mobile app.
How to exclude push notifications from the Notifications Centre
Once you enable the notifications centre, by default, all the new push notifications received by the user will be added to the notifications centre.
You can exclude specific notifications so that they appear only as push notifications on mobile and are not stored in the notification centre.
To exclude notifications:
Go to Settings > Push Notification.
Go to the Exclude notifications
Select the notifications you want to exclude from the notifications centre.
Click Done.
Save your changes.
Important:
Notifications remain in the notifications centre for 14 days, after which they will be permanently removed.
Notifications will continue to appear highlighted until the user accesses them.