â ď¸Problem: âProtected from Hallucination/AIâ or No Feedback Returned
Why it happens:
The system couldnât confidently extract a clear prompt or task from the file.
The student's response includes unclear or irrelevant formatting.
The assignment is too long.
đ ď¸Fix it:
Double-check that each file only includes one answer.
If the prompt is embedded in the studentâs file, remove it. Your assignment instructions should carry that instead.
Aim for the submission to be under 5000 words and 15 MB.
â ď¸Problem: Essay not graded as expected (e.g. off-topic score, irrelevant feedback)
Why it happens:
The assignment instructions were too vague or included steps unrelated to the task.
The rubric may not match the kind of writing being evaluated.
đ ď¸Fix it:
Review the assignment instructions, simplify, and focus only on what the student is expected to write.
Remove directions about turning in, formatting, or using other tools.
Ensure the rubric criteria match what youâre asking students to do.
â ď¸ Problem: The Assignment wonât upload or import.
Why it happens:
The file might be too large or formatted incorrectly.
Some LMS imports fail if multiple prompts or attachments are included.
đ ď¸Fix it:
Check file size (under 15MB) and length (under 5000 words).
If importing from Google Classroom, make sure each file is a standalone document with only the studentâs response.
â ď¸ Problem: Grading multiple questions at once doesnât work
Why it happens:
CoGrader is optimized for one task at a time. Multi-question assignments can confuse the AI and break scoring.
đ ď¸Fix it:
If you need to grade multiple short responses, split them into separate assignments.