This chart is anchored around the co-op invoice date i.e. the date on which Amazon submitted a co-op invoice to a vendor. It provides visibility into all metrics relevant to co-op deductions while also showcasing how these metrics trend over time.

Co-op deductions comprise of various sub-types such as Accruals, Vendor Funded Sales Discounts, Straight Payments, etc., and this data can be tracked under the Co-Op section of Vendor Central (VC) Payments > Co-Op.

However, at this point in time, CommerceIQ's automations only go after the Accrual sub-type of co-op deductions, which typically happens to be the biggest contributor to a vendor's overall co-op deductions.

Invalid co-op deductions are calculated by comparing accrual rebates that Amazon was entitled to take as per the co-op agreements v/s what Amazon actually took. The sum total of all such invalid over-billings is captured as invalid co-op deductions.

The rebates taken by Amazon can be downloaded and audited through the backup reports file available in the Co-op section of Vendor Central (VC).

This metric provides the total invalid co-op deductions that were disputed. The automation identifies invalid co-op deductions imposed by Amazon, and initiates a dispute against the corresponding co-op invoice, providing all the necessary evidence.

Our automations follow a two-phase dispute approach. In the first phase, all invalid co-op deductions are disputed by our automation and if this initial dispute is rejected by Amazon, the automation initiates a second dispute.

This data can be tracked in the dispute management section of Vendor Central Payments > Dispute Management

This metric provides the total amount that was paid back by Amazon for disputes filed. CIQ’s automations follow a two-phase dispute approach and hence, this metric is the sum of recoveries made across both phases.

A re-payment is deemed valid and accounted for only if that repayment has a corresponding payment number and payment date in the remittances section of Vendor Central (VC).

Amazon first approves disputes in the dispute management portal of Vendor Central (VC) and takes an additional 2-3 weeks time to update the corresponding remittances for the amount that was approved in the dispute management portal.
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Remittances against co-op invoices can be tracked in the remittances section of Vendor Central (VC) Payments > Remittances

This metric provides the total amount of invalid co-op deductions that were disputed and are pending resolution from Amazon.

CIQ's automation follows a two-phase dispute process to recoup invalid deductions, and this metric captures the disputes pending with Amazon for resolution across both phases.
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This metric provides the total amount that was rejected or left unpaid by Amazon for disputes filed.

This data can be tracked in the dispute management section of Vendor Central (VC) Payments > Dispute Management or in the remittances section of Vendor Central (VC) Payments > Remittances.

CIQ's automation follows a two-phase dispute process to recoup invalid deductions, and this metric captures the disputed amount that was rejected by Amazon across both phases.