The full withdrawal process typically takes 2 to 4 weeks from the time you submit your request to when the funds arrive in your bank account.
Here’s how it works:
Investment must be at least 60 days old
If your investment is less than 60 days old, your withdrawal request will be held until it meets the 60-day requirement. This hold supports compliance and ensures fund stability.Processing and fund availability
Once eligible, requests are reviewed weekly. Funds are pulled from matured investments, and we then wait for our partner ACH provider to release them. This part of the process usually takes up the majority of the 2–4 week window.Bank transfer timing
After approval, funds are typically sent to your bank within 3–5 business days.If your bank account has been closed, we’ll wait for the money to bounce back, then ask you to verify your updated account and may request supporting documents before reissuing the funds.
We know waiting isn't always easy, and we appreciate your patience as we carefully handle each step to ensure security and accuracy.