Kroger Partner Pass
How to Connect
Confido must be provisioned an account. Set up instructions and the email to provide access to is available in Integrations > Retailers > Kroger > Setup Instructions.
Apps & Permissions Required
PRGX Supplier Connect app
The Confido provisioned account must be designated as a 'Supplier Admin' or 'Supplier Analyst' access/role. If you need to update the role of the account, follow these instructions.
Purpose
Checks
Deductions backup
Dispute submissions & correspondence
Important: Kroger Partner Pass access is required for disputes, not cash application
Confido's cash application integration with Kroger (pulling checks and remittances) does not require Partner Pass access — that integration uses a separate connection. Partner Pass access (Supplier Admin or Supplier Analyst role) is specifically required for dispute submissions and correspondence via the PRGX Supplier Connect app. If Confido is successfully pulling checks from Kroger but the Trigger Run button appears unavailable, this is expected: Trigger Run applies to the cash application integration, not Partner Pass. To enable dispute functionality, grant the Confido provisioned account Supplier Admin or Supplier Analyst access in Kroger Partner Pass following the setup instructions above.
EDI
How to Connect
Enter credentials within Confido (Integrations > Retailers > [SPS Commerce] or [Orderful]).
Purpose
Confido needs an EDI integration in order to generate invoices needed to submit Kroger dispute submissions.