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Using groups

Learn about groups and how to use them.

Updated over 9 months ago

A group is a collection of users that is associated with one or more administrators.

Groups are used to restrict which users an administrator can view and make changes to in Conover Online. An administrator can only access users who are in groups that that administrator has been associated with. Administrators can be associated with multiple groups. Users can only be associated with one group.

NOTE: Only system administrators can create groups and change which administrators can have access to certain groups. System Administrators have access to all groups and all accounts.

In order to find the group management features, select the Home icon then select Groups.

Here are some additional topics you can get help with. Select the title to expand the contents.

Examples of how Groups are used

Groups can be created for any entity (such as the name of a school, a building, a classroom, an office, a department, etc.) that needs to share users within that group.

Below is an example of how a school district might organize their account with groups:

In the above example, system administrator Cheryl Williams decided to create a group for each school in the district. Each user (student) added to Conover Online is assigned to a group and in this case the user is assigned a group according to the school they attend. Any teachers (called "administrators" in Conover Online) are then assigned a group(s) that they are allowed to access.

In this example, John Smith, Leroy Anderson and Alice Walker are associated with the group "North High School" and can only access users (students) who are in the group North High School (i.e. they cannot access users in the groups "East High School" or "South Middle School" because they are not associated with those groups and in this case this is desired because there is not a reason for them to need to access student at those others schools).

Below is an illustration of how a small school district or an individual school might set up their account:

Managing Groups

This is the Groups Manager. From here you can add groups, edit Group and delete groups.

When creating a new group, just enter in the group name and select Create Group.

You can also view how many of each type of account is in a specific group. The numbers are links that you can click to view the accounts.

Change the group for a single or multiple accounts at once

To change the group for one or multiple accounts, select View Accounts.

Choose the Account Type for the type of account that you would like to change the group for.

Check the box next to the name(s) of the accounts you want to change groups. When you have them selected, choose Change Group from the bottom bar.

Choose the new group form the list of available groups.

Select Save to change the groups.

Give an Administrator access to multiple groups

To give an Administrator access to multiple groups, select View Accounts.

Choose Administrator for the type of account.

Find the account in the list. You can navigate by page or use the search feature. When you find the account, click on the name.

Select Account Details.

Click in the Groups field. This will bring up the list of available group. Choose the additional group that you want to give the Administrator access to. You can keep doing this to give the Administrator access to the specific groups.

Select Update Personal Details to save the change.

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