Managing accounts

Learn about accounts, organize accounts, create/modify/remove accounts and more.

19 articles in this collection
Written by Chris Volkman and Taylor Gostomski

Introduction to accounts

Types of accounts

Learn about account types such as user, administrator, system administrator and viewer.

Written by Taylor Gostomski
Updated over a week ago

Find out what type of account you have

Learn how to figure out what account type/login you have.

Written by Taylor Gostomski
Updated over a week ago

Organizing accounts in your organization

Using groups

Learn about groups and how to use them.

Written by Taylor Gostomski
Updated over a week ago

Using tags

Learn about tags and how to use them.

Written by Taylor Gostomski
Updated over a week ago

Creating accounts

Create or add a user (student) account

Learn how to create or make an account/login to add a user (student).

Written by Taylor Gostomski
Updated over a week ago

Create or add an administrator (teacher) account

Learn how to make an account/login for an administrator (teacher).

Written by Taylor Gostomski
Updated over a week ago

Batch (mass) import user and administrator accounts

Learn how to add multiple users or administrators in Conover Online at one time.

Written by Taylor Gostomski
Updated over a week ago

Modifying accounts

Change account information for your own account

Learn how to edit account information such as name, email address or password for your own account.

Written by Taylor Gostomski
Updated over a week ago

Change account information for a user or administrator

Learn how to edit account information such as name, email address, role/account type, group, tag or password for a user or administrator.

Written by Taylor Gostomski
Updated over a week ago

Change the password for a user or administrator account

Learn how to reset a a password for a user's or administrator's account.

Written by Taylor Gostomski
Updated over a week ago

Resend a welcome email

Learn how to resend the welcome email to a user or administrator.

Written by Taylor Gostomski
Updated over a week ago

Archive and/or delete an account

Learn how to archive (deactivate or make inactive) and/or delete a user or administrator account.

Written by Taylor Gostomski
Updated over a week ago

Unarchive an archived account

Learn how to unarchive (restore/reactivate) an archived account.

Written by Taylor Gostomski
Updated over a week ago

Merge user accounts

Learn how to merge user accounts.

Written by Taylor Gostomski
Updated over a week ago

Two-Factor Authentication (2FA)

Learn how to use Two-Factor Authentication to increase your account security.

Written by Chris Volkman
Updated over a week ago

Credits

Credit delegation

Learn what credit delegation is and how to limit or reserve credits for a specific administrator in your organization.

Written by Taylor Gostomski
Updated over a week ago

Credit usage reports

Learn how your credits being used in your organization.

Written by Taylor Gostomski
Updated over a week ago

Permission settings

Proctoring feature

Find out what proctoring is and how to use it.

Written by Taylor Gostomski
Updated over a week ago

Allow an administrator to manage a group (enabling the group management feature)

Learn how an administrator can manage the group they are a part of.

Written by Taylor Gostomski
Updated over a week ago