The group management feature allows delegation of some management features to an administrator for a group. When enabled, an administrator who has access to this feature can create other administrator accounts (for that group only) and delegate credits to other administrators in that same group.

This is helpful for large organizations (like a large school district) when it is helpful to have 1 or 2 administrators manage a group of administrators instead of the system administrator needing to do so.

To use this feature:

Contact our Support team using the chat icon in the bottom corner and request to have them turn on the group management feature for your organization. You must have a system administrator account to use this feature. If you do not know if you have a system administrator account you can learn how to find out here.

Once the feature is turned on, choose "View Accounts".

Make sure you have "Administrators" chosen for the Account Type.

Search for the name or email of the person or find their name in the list and select their name in the list below.

Choose "Account Details".

Toggle the Allow Managing Groups toggle to Enabled. Select the Update personal details button to save the changes.