If you have an existing eFax Corporate account and would like to use your fax number with Consensus, you can add it from within your Consensus account!
Please contact support@consensus.com to ensure that API is enabled on your eFax Corporate account, and to gather the following details:
AppID
API Key
UserID
Fax Number
Note: The AppID and API Key should be treated as sensitive information similar to a username and password. The API Key will not be displayed on subsequent visits to the page. Please ensure it is safely maintained for use when configuring additional locations.
Adding Your AppID and API Key
In the system, navigate to Settings ('gear' icon) > eFax Account:
Example of eFax Account option in Settings.
Enter the App ID in the App Id field, the API Key in the API Secret field, and then select Save Changes. Click Verify Credentials to confirm they are accurate.
Example of App Id and API Secret fields.
Adding Webhook Information
The platform also uses a feature from eFax known as webhooks to get delivery of new faxes and to receive status updates on faxes sent by your organization. The urls below should be provided to an eFax support representative to assist in setting up your account.
Example of Webhook Information fields.
Adding Your Fax Number
Next, navigate to Settings > Fax Numbers and click the '+' button to open the Create Fax modal.
Example of '+' button.
In the Create Fax modal, enter your Fax Number in the Fax Number field and your eFax User ID in the eFax User Id field, grant users Send Permissions if desired, then select Save Changes:
Example of Create Fax modal.
Your number is now ready to be used in the system!