Google Consent Mode v2 and Google Tag Manager support with regards to consent.studio
In case that you have consent.studio installed on a website and would like to receive support regarding your implementation of Google Consent Mode v2, perhaps through Google Tag Manager, you can access the experience of our team via our e-mail support channel. Please do so first, before contacting Google.
Send an e-mail to support@consent.studio
Start your subject line with the following:
[Google Related Question]
We will make sure that your inquiry will be directed to a support agent with experience to Google Tag Manager.
Our support team will be your first support contact for missing Consent Mode signals on Google tags. Google's support will only be able to help you if you can prove that you have contacted the consent.studio support team first.
Useful resources:
"Set up consent mode on websites": https://developers.google.com/tag-platform/security/guides/consent?consentmode=advanced
Commonly asked question: can you install consent.studio and/or configure Google Consent Mode v2 for me?
Yes, under the following conditions:
This service is only included for enterprise tier clients; charges may apply (and will be communicated beforehand) depending on your case.
The is no guaranteed outcome and no rights can be derived from any of our help. Accepting our service is at your own risk.
We will only assist you with implementations through Google Tag Manager.
It is to the discretion of our support agent to accept your case.
It is your own responsibility to revoke our access to Google Tag Manager.