This feature is optional and it is totally up to you whether you enable it. It is disabled by default.
Hide empty consent categories inside your cookie banner
Context
At this moment, consent.studio is built around three categories of cookies (and therefore, three categories of consent):
Functional
Analytics
Marketing
There are scenarios in which you are by law not allowed to use marketing cookies or where you simply do not use them. This could be the case when you act as or on behalf of a government body, like a municipality, or a organization that processes sensitive personal data, such as a hospital or a religious institution.
Or you just want to make your cookie banner as simple as possible.
How to hide empty consent categories
First, log in to consent.studio. You can use the button below.
If you have access to managing multiple sites from your account, make sure that you are editing the correct site. You can switch sites from the site menu in the top left corner of your screen. More information about managing multiple sites and switching between them can be found here.
In the navigation menu, click General Settings under Banner.
You will see a settings panel where all the banner defaults can be managed. As of September 2024, you will see a new toggle: Hide consent categories without cookies.
This is the setting you want to enable if you want to hide consent categories from your cookie banner.
Important remarks
When all categories are empty for some reason, no category will be hidden at all and all three toggles will show in your cookie banner.
When a cookie consent category is hidden from your banner and a site visitor clicks the "Accept all" button, they will not signal consent for the categories that are hidden unless "Implicit consent mode" is enabled.
This is the implicit consent setting:
At the time of writing this help article, the "Hide consent categories without cookies" setting is not yet available for geo-targeting ("Geographic Rules").