This guide will show you how to pair your Uptick Properties to your sites in CONXTD, enabling you to forward activations and auto-generate new tickets & jobs in your Uptick platform.
Need to pair sites in bulk?
For larger estates and initial setup of the Uptick integration, you can use our Property Importer to auto-pair sites in larger numbers. Head to our guide on bulk site pairing for more info.
Pairing Tool
To kick things off, head to the App Manager on the main menu bar on the left hand side - this will open up all the Apps you've integrated to.
Next, locate the Uptick card and click the Link sites button at the bottom of the card. This will open up the Property Linking tool.
Don't see Uptick at the top as an 'Enabled' App?
You probably need to take a step back and authorise the App with Uptick. With have a guide here on how to get started.
Property Linking tool
The Property Linking tool overlays Uptick Properties and CONXTD Sites in one table, allowing you to match up the 2 quickly. Your Uptick Properties sit on the left side of the table, and you CONXTD Sites on the right.
To pair a Property to a Site, click the Link Site button against the desired Property - this will open up a modal where you can select the corresponding CONXTD site.
Pairing 1 Uptick Property to multiple CONXTD Sites
Due to the nature of the integration, you can only pair an Uptick Property to 1 CONXTD site. You may need to consider an alternative configuration for sites with split Intruder and Fire signalling.
Find the CONXTD site you wish to pair in the dropdown provided, then click Save to confirm your selection.