🔑 Permissions Overview
Courted has two user types:
Admin: Can invite users, remove users, and change permissions
User: Has standard access but cannot manage users
➕ Inviting a New User
Only admins can invite new users. Here’s how:
Go to Settings > User Management.
Click Invite users
Enter a valid email address
Select the new user’s permission level (Admin or User)
Click Send Invite
The invited user will receive an email with a link to complete sign-up and access onboarding resources. They will inherit the same offices and MLS access as the admin who invited them.
⚠️ At seat cap? If your team has reached its seat limit, you’ll need to remove a user or email customer-success@courted.io to request more seats.
🛠️ Editing User Permissions
Admins can update another user's role at any time:
Navigate to the User Management section
Click the role table cell in the user's row
Change the role to Admin or User
The user will receive an in-app notification about the change
❌ Removing a User
Admins can remove a user at any time:
Go to Settings > User Management.
Click the kabob menu at the end of the user's row
Select Delete user
Confirm the removal
Once removed:
The user immediately loses access to Courted
Their seat becomes available
Their past notes, tasks, and interactions remain on the platform
They will no longer appear in assignment dropdowns
📍 MLS Access
All users can view the MLSs enabled under their company. To request access to more MLSs, email customer-success@courted.io