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When Results Are Slow: How to Troubleshoot Your Recruiting Process

This guide walks you through key questions to ask at each stage of recruiting if things aren’t going your way, and how to course-correct.

Written by Mia Matziaris
Updated over a week ago

“I’m not getting enough initial meetings”

Interrogate your process:

  • Are you targeting the right agents?

  • Are your first messages clear, compelling, and personalized?

  • Have you watched one of your own calls or outreach messages back?

  • Are you leveraging timely triggers like recent deals or listing alerts?

Try this:

  • Use Courted’s Pipeline Alerts to catch milestones and reach out with purpose.

  • Focus less on “I’d love to connect” and more on: “I noticed your recent [deal/achievement] – curious to learn what’s next for you.”

  • Review your activity log and the messages you've sent or call notes you took: Was your messaging clear? Was it agent-focused?


“I don’t like cold calling – and they don’t like hearing from me”

Interrogate your process:

  • Are you speaking to agents or at them?

  • Are you using “I” too much in your pitch?

  • Are you demonstrating real understanding of their goals?

Try this:

  • Shift your language to:“Here’s what I’ve seen you do well, and here’s what our team prioritizes—curious where your head’s at this year.”

  • Practice conversational outreach. Ask about their experience with past brokerages, or what would need to change for them to consider a move.

  • Use Courted's Agent Profiles to nail down a deeper understanding of the agent and what they might actually be looking for.


“Agents aren’t responding to me”

Interrogate your process:

  • Are your messages too generic?

  • Are you following up based on real-time signals (not just a calendar reminder)?

  • Are you building warmth before asking for a move?

Try this:

  • Log every outreach. If you don’t know when you last followed up (or why), you’re likely not doing it effectively.

  • Avoid cold re-pitches. Send a quick congrats when they hit a milestone. Mention something recent they posted. Warm the relationship before you “sell" them.

  • Use ComposeAI to avoid an overly-salesy tone in your outreach.


“Agents tell me to call back in a month or two”

Interrogate your process:

  • Are you creating urgency, or giving them permission to stall?

  • Are you setting up your future touchpoints with purpose?

Try this:

  • Ask directly: “What would I need to show you in 4 weeks to make this an obvious yes?”

  • Use a “Why not now?” approach – respectfully.“What’s missing for this to be worth a conversation now vs. later?”


“I’m getting meetings, but they’re not going anywhere”

Interrogate your process:

  • Are you qualifying them in advance?

  • Are you clear on what they want from the meeting?

  • Are you talking about your brokerage, or talking to them?

Try this:

  • Use Courted's Agent Search tools to think more deeply about what you're looking for in an agent. Be specific, and you'll find the candidates that actually make sense!

  • Before a meeting, jot down: What would I need to learn from this agent to make a great offer?

  • Ask upfront: “What would make this a productive use of time for you?”


"My offers are getting rejected”

Interrogate your process:

  • Is your offer financially competitive for this agent’s business?

  • Are you presenting a real ROI, or just benefits?

  • Are you tailoring your offer based on their strengths?

Try this:

  • Build or share a simple ROI calculator. Show them how higher-priced homes or stronger marketing could increase take-home, even with a different split.

  • Ask what they care most about: leads? support? visibility? Then show exactly how you’d deliver on that.


"My overall recruiting efforts aren’t yielding results”

Interrogate your process:

  • Can you clearly map your recruiting funnel?

  • Are there handoffs that fall through the cracks?

  • Do you know what makes a “win” vs. a “loss” in your pipeline?

Try this:

  • Define key stages (identified, connected, meeting, contract out) in Courted and tag accordingly.

  • Run a monthly “post-mortem” on lost opportunities: Who owned it? What messaging was used? What stage did it stall?

  • Share those lessons in team huddles or coaching sessions.


Final Thought

There are endless ways a recruiting process can break down. The goal of this guide isn’t to give you one perfect playbook – it’s to help you ask the right questions when things aren’t working. When in doubt, interrogate the process, not just the prospect.

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