GETTING STARTED
There are two ways to access CourtReserve and its many features: through the CourtReserve mobile app or member portal. The member portal is the web version of CourtReserve that you use through a browser on your computer or tablet. This document outlines how to book a court using the member portal.
HOW TO BOOK A COURT USING THE MEMBER PORTAL
To Book a Court:
Log in to CourtReserve through your Club’s member portal.
Click Book a Court or Reservations in the top menu.
Click Book a Court. The name of this option may vary based on how your Club is set up.
On the Book a Court page:
You’ll see a court view based on your menu selection—some Clubs display all available courts, while others show a more limited set of options.
Click to navigate to your desired Date.
Find your desired Court Type. You may need to scroll right to see more courts.
Find your preferred Start Time from the column on the left, scrolling down to see more times if needed.
Click Reserve for your desired Date, Court Type, and Start Time.
PAYMENT PROFILE
Your Club may require a saved payment profile to complete a court reservation. If you receive a warning, simply add your payment profile—this only needs to be done once per Club that requires it.
Need help setting up your payment profile? Check out this article for step-by-step guidance.
FINALIZE THE RESERVATION
Select a Reservation Type: Choose from the dropdown list.
Confirm the Start Time: Ensure the selected time is correct.
Adjust the Duration (if needed): To change the default reservation duration, click the Duration field and select a different option (if available at your Club). The End Time will update automatically.
Additional fields you may see (depending on Club's settings):
Court(s): Review the court(s) you've selected. You can make changes or add additional courts. The selected court may also be shown at the top of the screen. Note: some Clubs auto-assign courts and you will not see the court information.
Information: Add any notes you'd like the Club to see.
Available Rentals: Click to view available rentals such as paddles or ball machines.
Is Open Reservation: Check this box if you'd like to make your reservation open for additional players to join. You can then specify the type of players you're looking for.
Player(s): For certain reservations, you are the primary owner of the court and will be the only player. See next section for Adding Players.
Disclosures / Cancellation Policies: Confirm you've read and agree to your Club’s policies.
Adding Players
For certain reservation types, booking a court makes you the primary owner of the reservation—no need to add additional players. In these cases, you’ll be required to pay the full court fee at the time of booking.
If you need to add additional players, there are two ways to add them to a booking: add a Club player/member or a guest.
To add a Club player/member, click the Additional Player(s) field and enter at least three characters of a member's name. CourtReserve will auto-suggest names in the system. Click a name to add it to the booking.
To add a Guest (a player who is not a member of the Club), click the # of Guest(s) field and select a number. Enter the player's name and click Save. CourtReserve automatically displays the Guest fee (if required).
Depending on your Reservation Type and Membership Type, there may be limits on the number of Guests you can bring to the Club.
Reviewing Reservations
To see a list of current and past reservations, click your name on the top right and select My Bookings. A new page will display tabs for upcoming and past bookings.
Note: You cannot set up recurring court reservations on the member portal. Reach out to your Club if you need help setting these up.