The Ingenico Link 2500 is a lightweight, pocket-sized point-of-sale terminal built for mobility and on-the-go use. It connects via WiFi and supports a full range of payment methods—including contactless, chip, swipe, and keyed transactions—all in one compact device. Designed exclusively for use with the Customer-Present Cloud, the Link 2500 uses Cloud connectivity to display the registration code required for setup. It features PCI-PTS 5.x certification and advanced cryptographic protocols to ensure future-ready security.
Download the full Ingenico 2500 user guide below for complete setup and usage instructions. For steps specific to CourtReserve, please refer to this article.
SETUP
Configuring the Link/2500 Cloud with WiFi
Step 1: Power on the device by holding the Green button:
If the device does not power on, ensure the device is fully charged with the USB-C cable provided with the reader. Please note: On initial start‐up, you have to charge the battery for 16 hours.
After the device is powered on and if it displays a Cloud / Disconnected message, please continue with Step 2.
If the reader displays the Serial Number, Unregistered, and a Registration Code. This indicates your device is already configured and you can skip to next steps in CourtReserve.
Step 2: Using the reader PIN pad enter 0001. This will take you to the Admin Menu.
Step 3: Using the F2 and F3 function keys to scroll, select option 1 - ‘Communication Type’ then within that menu, select option 4 - ‘WIFI’. Navigate back to the Admin Menu using the Yellow back button.
Step 4: In the Admin Menu, select option 2 - WIFI Parameters, then in that menu, select option 2 - ‘Scan Networks’ to search networks nearby. Once the scan is completed you will see a list of networks available.
Step 5: Select the network you wish to configure your device with and enter the network password if requested. Once connected you will see a New Profile OK message and return back to the Admin Menu.
If you would like to confirm if the device is connected to the network you previously selected: you can navigate to option 2 - Wi-Fi Parameters in the Admin Menu, then option 3 - My networks. Here you will find a list of all previously saved networks. If the previously selected network is online, the word 'connected' will be under the network name.
Step 6: You can exit the Admin Menu by using the back (Yellow) button or using the cancel (Red) button.
If this is the first time setting up the device with a WIFI network or a code is not shown on the device, you may need to restart the device:
To force restart the device hold the - button (left of the Green button) and the
Yellow button (above the Green button) at the same time until the ‘Shutdown
In Progress’ screen is shown (about one second).
You will need to power the reader again by following Step 1.
Configuring the Terminal to CourtReserve
In CourtReserve, navigate to SETTINGS > go to the BILLINGS SETTINGS row > click the Integrated Payments icon.
Scroll down to the Terminals sections and click Add Terminal.
Fill out the Name (what you want the device to be called) and Code (this is the 6 digit code displayed on the card reader) fields. Click Save.
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