INTRODUCTION
Feature Summary: The Branded Domain feature allows Scale and Enterprise clients to replace the standard CourtReserve link with their own branded domain for player portal access. Instead of directing players to a generic CourtReserve URL, clubs can create a personalized, professional link like book.yourwebsite.com.
Use Cases:
Clubs that want a seamless, fully branded player experience
Clubs looking to improve Google search rankings by using their own domain
Enterprise clients with multiple locations managed under one branded domain
Organizations prioritizing a professional, secure, and cohesive brand presence
PREREQUISTES
This feature is included at no additional cost and is exclusively available to clients on the Scale or Enterprise plans.
Navigation and Set Up
Go to: SETTINGS > ADDITIONAL FEATURES row > Premium Features > Branded Domain > click the blue check to enable and then the orange Setup button.
Follow the three-step process to set up your branded domain using the detailed instructions shown in CourtReserve summarized here:
Enter your domain name (e.g., www.oldcoastpickleball.com)
Add a CNAME record to point your branded domain to CourtReserve
Add the SSL verification CNAME record to enable HTTPS security
Click Verify & Activate to complete the setup
This process ensures the branded domain is properly connected and secured for player access.
Example of a Branded Domain
Old Coast Pickleball Club’s website is www.oldcoastpickleball.com.
Their current CourtReserve Player Center link is:
With a Branded Domain, their Player Center URL becomes:
book.oldcoastpickleball.com
This provides players with a seamless, branded way to access the CourtReserve portal.
Domain Information
Single-location clubs: Branded domain displays that club’s portal/player center
Enterprise clients: Branded domain is shared across locations but points to each corresponding CourtReserve location. For example:
An Enterprise organization has a website and operates three locations, each with a unique CourtReserve ID: 100, 200, and 300.
With a Branded Domain, all locations share the branded URL:
book.enterpriseclub.com
When players visit book.enterpriseclub.com, they are automatically directed to the correct location based on their selection or the link they use.
For example, book.enterpriseclub.com will route players to Location 100, 200, or 300, depending on which location they are accessing. The branded domain will link to one of these three CourtReserve sites:
This setup provides a consistent, branded experience while still directing players to the correct CourtReserve portal for their specific location.
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