INFORMATION
Feature Summary:: System users can create custom fields to collect additional information from players as they register for events.
Use Cases: Clubs can use these fields to gather event-specific details, such as:
T-shirt size for tournaments or camps
Meal preferences or dietary restrictions for catered events
Emergency contact information for junior or travel programs
Event Custom Field Options:
There are two types of custom fields related to events:
Event Custom Fields – Used to display details about the overall program (e.g., sponsor name, event manager).
Event Registration Custom Fields – Used to collect information directly from players during registration (e.g., t-shirt size, meal preference).
Depending on how the system user configures visibility settings, both types of fields can be shown or hidden on the admin side and the member portal.
Learn more about Event Custom Fields here. This article explains Event Registration Custom Fields.
SETUP REQUIREMENTS
The first step is to open the Custom Fields page.
Log in to the admin dashboard.
Click SETTINGS on the side menu.
Scroll down to the EVENT SETTINGS heading.
Click Custom Fields. A new page displays.
On the next page, click the green Create New button.
Create an Event Registration Custom Field
Click the Category field and select Event Registration.
Fill in the fields (see below).
Click Save changes.
Fill in the Fields
Field Type - Click the field and select an option. Choose TextBox (a fixed field suitable for a short passage like a phone number or name), TextArea (an adjustable box that can be used for longer passages), or DropDown (create a list).
Drop down:
If the system user selects DropDown, CourtReserve displays new fields at the bottom of the form. Fill in the fields to create menu options. Click the green button to add more options. Click the X icon to remove an option from the menu.
Label - CourtReserve uses this name for the custom field.
Is Required - If this box is checked, members must make a selection or enter information into the field. If not checked, this custom field is optional.
Show on Member Portal - If this box is checked, the custom field displays on the member portal. If not checked, CourtReserve hides this custom field.
Show on Admin Side - If this box is checked, admins, sub-admins, and instructors can see the custom field. If not checked, CourtReserve hides this custom field.
Display on Schedulers - If this box is checked, users can see the custom field on schedulers. If not checked, CourtReserve hides this field on schedulers.
Eligible Event Categories - Click the field and select one or more categories that will display this custom field. The default setting is ALL. (This field only displays when the system user selects the category Event.)
Is Enabled - Check the box to make this an active custom field. If not checked, the custom field record stays on the platform, but CourtReserve does not display the field on any schedulers or the member portal.
ADMIN PERSPECTIVE
Here, we’ve created a custom field that requires members to pick their T-shirt size from a drop-down menu.
To create a new event and include the custom field, go to EVENTS > CREATE EVENT.
When creating an event, add the custom field using the Event Registrants Custom Fields field on the event details (navigate to EVENTS > LIST). From the drop-down list of active event registrant custom fields, select the custom field you’d like to include for this event’s registration.
After registrants complete a custom field, you can hover over the “i” icon next to the registrant’s name to view the information they provided.
Reporting: You can also use the Events > Registrant Detail(s) report to view the custom field information for each member. When running the report, scroll to the bottom to select the relevant custom fields to include in the report output.
USER PERSPECTIVE
The example below displays what a member sees during registration when a custom field is included. In this example, the custom field is required, so it appears with an asterisk (*).
After a player registers online for an event, the member portal displays the custom event registration fields on the Edit Event Registration screen, under the Additional Info heading.
VIDEO TRAINING
Click here to watch the section of the Events: Overview video that covers the information in this article.