INTRODUCTION
Feature Summary: Memberships are the foundation of how your club operates in CourtReserve. They determine what members can see, book, and pay—shaping access to courts, events, pricing, and overall experience. With flexible configuration options, memberships allow clubs to define rules, benefits, and eligibility across all areas of the platform.
Use Cases:
Control Court Access & Booking Rules: Set booking windows, reservation limits, and restrictions by membership type.
Define Pricing & Benefits: Offer discounted rates, prime-time access, or exclusive perks for certain memberships.
Manage Event Eligibility: Control who can view and register for events, lessons, and leagues.
Differentiate Membership Tiers: Create tiered offerings (e.g., Basic vs Premium) with varying access and privileges.
Support Families & Households: Assign shared memberships to families.
Automate Membership Status: Set memberships to become inactive or canceled after missed payments.
PREREQUISITES
Before creating membership types, ensure you have a clear understanding of your club’s rules, restrictions, and membership offerings so configurations align accurately with your policies and operations.
OVERVIEW
What Is a Membership?
A membership—often referred to as a membership type—in CourtReserve defines a player’s access, pricing, and permissions within your club, serving as the primary way your organization controls the member experience.
Users must have an assigned membership to access the platform, unless they are booking through public booking.
Visual Example of Memberships in the Member Portal:
View a complete visual walkthrough of how a player selects a membership in the mobile app here.
How Memberships Are Used in CourtReserve
Memberships are applied across the entire platform and power many key features, including:
Pricing: Court fees, event pricing, and discounts
Restrictions: Booking limits, event registration limits
Visibility: What members can see in the portal
Eligibility: Access to events, lessons, and programs
Reporting: Built-in filters to analyze activity by membership type
Because of this, even clubs that “don’t use memberships” still rely on them (e.g., a Non-Member / Guest membership type).
Types of Memberships
Individual Memberships: Assigned to a single member and control that individual’s experience.
Family Memberships: Assigned at the family account level and shared across all members in that family.
Important: If a member has both an individual and family membership, the individual membership takes precedence for pricing, restrictions, and access.
Membership Status & Activity
Members are considered "Active" when their membership is valid (paid or free).
Clubs can configure memberships to:
Become expired (inactive) after a set number of days without payment
Automatically cancel after extended non-payment
On each member’s profile, system users can view membership status and manage details directly within the Membership tab.
Membership Billing & Frequency
Memberships can be configured with a variety of billing cycles, including monthly, quarterly, annual, custom, or one-time pricing—allowing clubs to align offerings with their business model and member needs.
Memberships can also offer players a choice of flexible payment options, such as recurring monthly pricing or a single annual fee. Example shown here:
Real-Life Examples
Example 1: Tiered Access Club
Basic Membership:
Book 7 days in advance
Standard court pricing
Limited event access
Premium Membership:
Book 14 days in advance
Discounted court rates
Priority access to events
Example 2: Family Membership Model
One Family Membership covers all household members
Shared booking limits across the family
Discounted junior programming included
Example 3: Pay-to-Play / Non-Member
"Non-Member” membership
Higher court fees
Limited booking window
No access to exclusive events
Why Memberships Matter
Memberships are not just a list of members—they are the engine behind your club’s operations in CourtReserve. From pricing and booking rules to visibility and reporting, nearly every part of the system is driven by membership configuration.
Next Steps: Overview of Membership Configuration Tabs
When creating or editing a membership in the admin panel, you’ll navigate through several tabs to fully configure how that membership functions within your club. Each tab controls a different aspect of the member experience—from pricing and booking rules to visibility and access—ensuring your membership setup aligns with your club’s offerings and policies.
Tab | Description | Learn More |
General | Manage membership types by creating new memberships or updating existing ones to reflect your club’s offerings. | |
Membership Price | Configure recurring billing and pricing to align with your membership tiers and services. | |
Reservation Rules | Set booking rules and restrictions to control when and how members can reserve courts. | |
Costs | Apply custom pricing (e.g., prime time rates) based on demand, time of day, or membership level. | |
Booking Windows | Define how far in advance each membership type can book courts. | |
Portal Settings | Control what each membership type can see and book within the member portal. | |
Members | Manage members, view activity, handle payments, and perform account-related actions. | |
Waitlist | Enable waitlists for membership types to manage capacity, allowing players to join when enrollment is full |