This feature is currently in Beta, meaning it's actively being tested and refined before a full release. Access is based on geographic location rather than individual club enrollment, and all clubs and players in Florida and Utah currently have access, with nothing for a club to enable. Florida was chosen first because it has one of the highest concentrations of CourtReserve clubs in the country, spanning tennis, pickleball, and padel, making it a strong testing ground. Unlike other Beta features, new clubs can't be added to this rollout individually; CourtReserve plans to expand access by region as it gathers feedback from players and clubs.
INTRODUCTION
Feature Summary: The Bio tab on the instructor's user profile lets you build out a public-facing profile for each instructor, including a photo, headline, sport tags, bio text, and certifications. This is released to clubs utilizing the CourtReserve Network™, where it populates the instructor's bio on the club's listing via Explore. Instructors can also view and edit their own bio from the Instructor Bio tab on My Profile.
Use Cases:
Build a public profile for an instructor before making them visible externally
Add or update an instructor's photo, headline, and bio text
Tag the sports an instructor coaches
List an instructor's certifications and credentials
Let instructors keep their own public profile up to date without waiting on an admin
OVERVIEW
The Bio tab controls the public Network profile content for an instructor, separate from their login and permission settings on the Information tab. It only applies to system users with Is Instructor? checked.
The same editor is available in two places:
Edit User page - Admins can edit any instructor's bio from the Bio tab, one of three tabs on the instructor's profile (Information, Notifications, Bio).
My Profile - Instructors can edit their own bio from the Instructor Bio tab. It has the same fields and its own Save button.
NAVIGATION
Go to Settings.
Under Instructor Settings, click Instructors.
In the System Users table, select the Instructors tab.
Find the instructor and click Edit.
Select the Bio tab.
Instructor Bio Settings
The Bio tab includes the following fields, in the order they appear on the screen. Changes are not saved until you click Save.
Show on CourtReserve Network - Toggle that controls whether this instructor displays on the CourtReserve Network as a bookable instructor at your location. The default setting is not checked. A Live badge displays next to the toggle when enabled. See CourtReserve Network Display below for how this instructor's profile appears once live.
Instructor photo - Upload a photo using Reposition & Crop to adjust an existing image, or Remove to delete it. Accepted formats are JPG and PNG, with a 10 MB maximum file size.
Display name - The name shown on the instructor's public profile. This can differ from the instructor's legal first and last name on the Information tab.
Headline - A short title or role descriptor shown below the display name.
For example: Director of Racquet Sports
Sport - The sport or sports this instructor coaches, shown on the CourtReserve Network.
Use Add a sport... to select from the dropdown.
Click the x next to a sport tag to remove it.
Bio - A free-text field for the instructor's biography. Limited to 1,000 characters, with a live character counter displayed below the field.
Certifications - Credentials and certifications to highlight on the instructor's profile.
Type a certification into the Add a certification... field and click Add to create a new tag.
Click the x next to a certification tag to remove it.
Click Save to apply changes.
CourtReserve Network Display
When Show on CourtReserve Network is enabled, the instructor's Bio tab content populates their public listing on the CourtReserve Network.
The following Bio tab fields map directly to the listing:
Instructor photo - Displays at the top of the listing.
Display name - Displays as the instructor's name.
Headline - Displays below the instructor's name.
Sport - Displays as sport tags below the headline.
Bio - Displays in the Bio section, truncated with a Show more link if it exceeds the visible length.
Certifications - Displays as a list of tags in the Certifications section.
How Instructors Edit Their Own Bio
Instructors can view and edit their own bio from My Profile instead of waiting on an admin. The Instructor Bio tab uses the same fields described in Instructor Bio Settings above.
Who Sees the Instructor Bio Tab
The Instructor Bio tab displays on My Profile when all of the following are true:
The system user is an instructor (Is Instructor? is checked).
The system user is an admin, or a sub-admin with the Allow Editing Personal Instructor Settings permission.
Your club has the CourtReserve Network enabled.
Instructors can only edit their own bio. If a sub-admin does not have the permission, the tab does not appear.
Note: To grant the permission, go to Settings > Organization Settings > System Users, select the Sub-Admins tab, click Edit on the instructor, check Allow Editing Personal Instructor Settings, and click Save.
On Desktop
Click your name in the top right corner.
Click My Profile.
Select the Instructor Bio tab.
Update your bio, then click Save.
In the Mobile App
From the admin view, tap More in the bottom navigation.
Tap My Profile.
Tap More, then tap Instructor Bio.
Update your bio, then tap Save.
Note: Is an instructor not showing up on the CourtReserve Network? Open their Instructor Bio tab and make sure Show on CourtReserve Network is turned on. A Live badge displays next to the toggle when it is on.
Email Template for Your Instructors
Use this template to let your instructors know they can update their own bio. Copy it into an email, replace the bracketed text, and send it to your instructors.
Note: Before you send it, make sure any sub-admin instructors have the Allow Editing Personal Instructor Settings permission. Without it, the Instructor Bio option does not appear on their profile.
Note: If your club uses Book a Pro, let your instructors know players can also book lessons with them from their Network profile. You can add a line like this after the first paragraph of the template: "Players can also book a lesson with you directly from your profile."
Subject: Update your instructor profile on the CourtReserve Network
Hi team,
Players near us can now find our club through the CourtReserve Network in the CourtReserve mobile app and learn all about our instructors. Each of you has a public instructor profile there, and you can now update it yourself right from the app.
How to open your Instructor Bio:
Open the CourtReserve app and log in.
If the app opens to the member view, tap More, then tap Admin Panel.
Tap More again, then tap My Profile.
Tap More at the top of your profile, then tap Instructor Bio.
Make your updates and tap Save.
Prefer a computer? Click your name in the top right corner, open My Profile, and select the Instructor Bio tab.
The most important settings:
Show on CourtReserve Network - Make sure this is turned on. If it is off, you won't appear on the Network at all. A Live badge shows when it is on.
Instructor photo - Use a clear headshot with your face visible, ideally on or near a court.
Headline - A short title under your name, such as Head Pro or Pickleball Instructor.
Sport - Tag every sport you coach so players can find you when they filter by sport.
Bio - Up to 1,000 characters. Share who you teach best (beginners, juniors, or competitive adults), your coaching background, and a detail or two players will remember.
Certifications - Add each one as a tag, such as USPTA, PTR, PPR, or IPTPA. Players often look for these first.
A complete profile with a photo, bio, and certifications helps players choose you, so please take a few minutes to fill yours in this week.
Thanks,
[Your Name]
[Club Name]