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Booking Settings: Outstanding and Concurrent Reservations
Booking Settings: Outstanding and Concurrent Reservations

This article goes over the concurrent and outstanding reservation settings - what they are, and how to manage them at your club.

Ashley Owens avatar
Written by Ashley Owens
Updated over 11 months ago

INTRODUCTION

  • Feature Summary: System users can set court restrictions to limit how many future reservations (Outstanding) or how many reservations during the same timeframe (Concurrent) a member can have.

  • Use Cases: These settings can be used to restrict members from booking multiple reservations at the same time (Concurrent), or to prevent members from booking multiple upcoming reservations (Outstanding).

SETUP REQUIREMENTS

The first step is to open the Restrictions page.

  1. Click SETTINGS on the side menu.

  2. Scroll down the page to BOOKING SETTINGS and click Restrictions.

  3. Scroll down the page to find the Outstanding Reservations and Concurrent Reservations sections of the Restrictions page. (see below)

  4. Click Save Changes.

Outstanding reservation includes any future booking that is recorded on the calendar. Concurrent reservation means two bookings at the same time (e.g. 3 pm to 4 pm and then 4 pm to 5 pm, or two reservations from 3 pm to 4 pm).

Outstanding Reservations

  • Number of Total Outstanding Reservations Allowed per Member - Limit the total number of active reservations a member can have in any time period.

  • Number of Total Outstanding Reservations Allowed per Family - Limit the combined total number of active reservations that a family can have in any time period.

Concurrent Reservations

  • Number of Total Concurrent Reservations Allowed per Member - Limit the total number of active reservations per member during the same time period.

  • Number of Total Concurrent Reservations Allowed per Family - Limit the combined total number of active back-to-back reservations a family membership can have during the same time period.

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