Which emails count towards the 5,000 emails I get each month in CourtReserve?
Non-automated emails are the ones counted towards the allotted 5,000. This means automated emails for registrations / confirmations, updates, or cancellations for reservations and events, are NOT included in the 5,000.
Emails under 'Email Members' would be counted towards this amount:
Automated email: unlimited
Emails from 'Email Members' = 5,000
What happens if we go over the 5,000 emails allowed?
To receive an additional 1,000 emails, a charge of $5 will be added to that month's subscription fee.
Therefore, users will be charged an extra $5 for going over the monthly 5,000.
When does our club's email count reset for the month?
Each club's 5,000 email/month will reset on the date of their subscription billing cycle.
Therefore, if your club was charged for their subscription on the 18th of every month, the email count will reset the 18th of every month.
Cutting Off Emails for Admins
CLICK HERE to learn more
Can we Email Receipts?
CLICK HERE to learn how to Email Receipts
Event or Reservation Email Times Don't Match
CLICK HERE to learn more
How to Add a Member Without an Email
CLICK HERE to learn more
How to update Confirmation Emails that go out to my members?
CLICK HERE to learn more
How to send a Welcome Email after the import of my members?
CLICK HERE to learn more
Members have one email for multiple CourtReserve accounts?
CLICK HERE to learn more
Why are some members not on the Welcome Email list?
CLICK HERE to learn more
How do I see/contact members who don't have ratings?
CLICK HERE to learn more