INTRODUCTION
Feature Summary: Regenerate an invoice that was voided.
Use Cases: If a system user voids an invoice, or the system auto-voids an invoice, this action can't be revered. Instead, the system user can regenerate the invoice with corrections (if required).
PREREQUISITES
Enable the Batch Billing add-on and complete the setup process.
SETUP REQUIREMENTS
Log in to the admin dashboard.
Go to the side menu and click TRANSACTIONS > BATCH BILLING.
On the next page:
Select a row in the Batch Billings table.
Scroll down and click the Invoices tab.
Locate the voided invoice and click the Regenerate button.
On the next page:
Review the details.
Check the invoice terms: accept the default Generate Invoice Only setting or select Generate Invoices & Collect Payment option.
Click the Regenerate button.
CourtReserve displays the Invoices table on the Batch Billings page. The table shows two rows: a Voided - Regenerated line and a payment status line. In the screenshot below, the status is Pending Payment.
FEATURE USAGE - USERS' PERSPECTIVE
On the member portal, players can see two rows on the Invoices table: the regenerated invoice and a new invoice with a PAY button.
