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Stringing Setup

Create, Schedule, Complete, and Pay for Stringing Services

Nic Janga avatar
Written by Nic Janga
Updated over 2 weeks ago

INTRODUCTION

The Stringing feature provides a work order system for stringing racquets. The feature allows organizations to designate system users who can string racquets (referred to here forward as "stringers"), build inventory of strings, store typical stringing configurations, save stringing preferences, create work orders for stringing, allow stringers to claim outstanding tickets, complete tickets, and accept payment.


How to Enable

The first step is to enable the additional feature.

  1. Log in to the admin dashboard.

  2. Navigate to SETTINGS > ADDITIONAL FEATURES row.

  3. Click Additional Features. A new page displays.

Note: For clubs on Legacy pricing, the Additional Features row and icon will be labeled Add-Ons > Manage Add-ons.

Open the Setup page

  1. Scroll down to the Premium Features > Stringing heading.

  2. Check the box. Read the terms in the popup window and click I Agree to proceed.

  3. Click the Setup button. A setup page opens in a new browser tab.


SETUP REQUIREMENTS

General Settings

Choose the Weight Measurement to use for string tension. The options are pounds (lbs) and/or kilograms (kg). Days in Advance to Request sets the default and the minimum number of days for a stringing request to be complete. The stringing request can never have a shorter completion date than this setting. Allow Members/Players to View Stringing History on Member Portal, gives Members/Players permission to see their stringing requests and status inside their account. See Figure Below.


Job Statuses

Job status options can be edited here. There are 5 preloaded job statuses. Each one can be edited and PICKED-UP can be disabled. At this time no other job statuses can be added.


Pre-Stretching

Pre-stretching can be added as an option to add to stringing jobs.


String Patterns

Three default stringing patterns are present. Stringing patterns can be edited or deleted. Stringing patterns can also be created by clicking Create Pattern.


String Gauge

Stringing gauges can be enabled, but not edited. ​


String Manufacturers

String manufacturers can be added through the Create Manufacturer button. Manufacturers can be imported if POS is enabled and stringing manufacturers have been created inside the POS (this is only if your organization has been using the CourtReserve POS system for stringing). To add or import a manufacturer, click Create Manufacturer.

Choose the appropriate tab to either create or import a manufacturer


String Inventory

String Inventory can be added in the same manner as String Manufacturer. Items can be created or imported from existing CourtReserve POS items using the tabs after clicking Create Item. Items in the String Inventory can have variations added and stock can be tracked if desired. Stock On-Hand can be adjusted from the item edit screen.


Stringers

Any people in your organization can be added as stringers using the Create Stringer button. System Users can be added through the import tab and stringers who are not system users can be added as stringers without system user access.


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