INTRODUCTION
Feature Summary: Admins can register players for events directly from the admin dashboard, providing flexibility when members cannot complete the registration themselves.
Use Cases: When a player is unable to register for an event through the member portal, system users can complete the registration on their behalf. This process can also include collecting the player’s payment at the time of registration, if needed.
SETUP REQUIREMENTS
Log in to the admin dashboard.
Click EVENTS > LIST on the side menu.
Click the name of an event. A new page displays.
On the Event page, ensure the Dates tab is selected, then click the Register Players button.
Note: The Register Players button allows system users to register one or more players for all or select future sessions of a recurring event. To register a player for a single session, the system user can click the Register button in the Register Players column next to the specific date they wish to register. In the example screenshots below, the Register Players button functionality is demonstrated.
Details
Under Details, confirm the following:
Name: Verify the correct event is selected for player registration.
Price Format: Choose whether to charge the registered players the Full Price for the entire event or the Drop-In Price for individual sessions.
Review Pricing: Click to view the pricing breakdown for each membership level.
Register Player(s)
Send Registration Confirmation to Player(s) – Automatically send a confirmation email to players upon registration.
Register Guest –
Guest Owner: Select the registered member responsible for this guest.
Price: The cost for this guest’s registration. Click the edit icon to adjust the price if needed.
First Name: Enter the guest’s first name (required).
Last Name: Enter the guest’s last name (required).
Phone Number: Enter the guest’s contact number.
Email Address: Enter the guest’s email address. Note: the guest will not get a confirmation email but is included in Notify Players or Email Registrants functionality.
Additional Information: Displays custom fields specific to the event. These fields are required and may vary based on the event setup.
Examples shown below:
T-Shirt Size: Select the guest’s preferred T-shirt size if required for the event.
DUPR ID: Enter the guest’s DUPR (Dynamic Universal Pickleball Rating) ID. This ID will be validated directly with DUPR upon saving to ensure the correct rating is applied. The system validates the entered DUPR ID against the player’s first and last name in the DUPR.com database to ensure accurate matching.
Note: When an event has DUPR Rating restrictions, admins can validate a guest’s DUPR Rating by entering their DUPR ID when adding them to the event from the admin panel. Example:
After a Guest is saved, they will be displayed with a (G) after their name.
Search for Player(s): Enter at least three characters to search for an existing player. You can also choose to Create New Player from this menu if the player is not yet in the system.
You can add one or more players at a time.
If Additional Information (custom fields) is required, a pop-up will appear for each player, prompting you to enter the necessary details before saving.
Note: The DUPR ID field will not appear in the pop-up but will be validated upon saving.
After players are selected, the resulting table will have the following information:
Player Name
(1) Icon displaying if a waiver is needed. Displays option to email players or push to signing queue.
(2) Icon displaying Additional Information fields.
(3) Icon to Edit Additional Information fields.
(4) Displays if player is ineligible based on event restrictions. If clicked, will display details on reason for ineligibility.
Membership Name
Price, along with pencil icon to edit price.
Subtotal
Amount Due
Delete icon to remove player from registration.
Filter Players
Click Filter Players to use Member Groups for quicker player selection. Choose one or more Member Groups, then click Select to add the players to the registrants list.
Select Date(s)
Event dates that are eligible for registration will be checked by default. You can adjust the selection by checking or unchecking the dates for which you want to register the selected players.
Save – Saves the selected registrant(s).
Save and Pay – Saves the registrations and opens the Transactions tab, where the system user can complete the payments.
USER PERSPECTIVE
On the Member Portal and Mobile App, players can see their event(s) on the My Bookings page.
