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Create a Membership Agreement

Require Members to Digitally Sign an Agreement

Ashley Owens avatar
Written by Ashley Owens
Updated today

INTRODUCTION

Feature Summary: Digitally store signed membership agreements.

Use Cases: System users can attach an agreement requirement to all or some membership types. After creating a membership agreement, the system user must create a signing rule.


PREREQUISITES

Enable the Waivers and Agreements add-on.


SETUP REQUIREMENTS

  1. Open the Manage Waivers & Agreements page.

  2. Click the Waivers & Agreements tab and then click the Create Waiver / Agreement button.

  3. On the new page, fill in the fields (see below).

  4. Click Save.


Fill in the Fields

  • Name - Enter a unique name for this membership agreement.

  • Version Name - CourtReserve auto-fills this field with a unique identifier. If a system user updates the membership agreement, CourtReserve inserts a new version name. Optionally, system users can enter a different version name.

  • Agreement text - Enter text that displays above the user's e-signature

  • Content Type - Enter the membership agreement terms. Type the terms into the field or upload a file (PDF). CourtReserve attaches a copy of this document to the member profile when a member signs the membership agreement.

  • Signing Notes - Add text to this optional field to help users understand where to sign the membership agreement.

  • Waiver / Agreement Date Specific - If the membership agreement is active for a specific period of time, check this optional box. Use the calendars to set start and end dates.

  • Is Active - Check the box to display this membership agreement on the member portal.


USER PERSPECTIVE

When a member who has not yet signed a membership agreement attempts to book a court, CourtReserve displays a prompt requiring them to complete the agreement before proceeding. The same workflow appears for new members immediately after they create an account.

To sign the agreement, members:

  1. Check the box to indicate agreement.

  2. Click the grey field to open a signing window and use the mouse to digitally sign.

  3. Click the SAVE SIGNATURE button.


ADMIN PERSPECTIVE

System users can view membership agreement signatures and details on a member's profile page. Open a profile and click icon or select the Waivers tab.

  • CourtReserve displays a waiver icon at the top of the page. Hover the icon to see details.

  • Select the member’s Waivers tab to view the history of all signed waivers, including the date and time each was completed.

  • Click the View button to open a window with signing details, including the document version number. Optionally, click the Print button to print a hard copy.


VIDEO TRAINING

Watch this video and learn how to set up waivers and membership agreements.


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