INTRODUCTION
Feature Summary: Learn how players book reservations on a mobile device using the Modern Dashboard app view.
Use Cases: The new app view delivers a smooth booking journey. It enhances the user experience and helps organizations meet increasingly sophisticated digital expectations.
PREREQUISITES
Organizations must enable the Modern Dashboard view in the mobile app. Note: Starting August 25, 2025, all organizations will automatically use the Modern Dashboard. Click here to learn how.
OVERVIEW
To make a reservation, the player will:
Open the CourtReserve app.
On the Home screen, tap Reservations, then Book a Court.
If prompted, select a Reservation Type.
Browse the scheduler to find an available day, time, and court.
Tap Reserve to complete the final steps for the booking.
Creating a Reservation
On the next screen, players can review and update the reservation details (some fields are auto-filled by CourtReserve):
Reservation Type: This field is auto-filled, but players can tap it to select a different type if needed.
Duration: Tap to choose a different time or adjust the default. The End Time will update automatically.
Court: The app defaults to the court selected on the scheduler, but players can tap the field to choose a different court.
Open Reservation: If the organization has enabled the Player Match-Maker add-on, players can select this option to allow others to join.
Adding Players
If permitted by their plan and reservation settings, players can add other players or guests to their reservation.
For players on a family account, tapping the pencil icon allows them to either add a family member to the reservation or book the reservation under that family member’s name.
To add an active organization member, the player will tap the Add Players button and search for the name(s).
Adding Favorites
Players can "favorite" frequently selected players by tapping the heart icon next to their name. CourtReserve will add them to the Favorite Players list, making it easy to add them to future reservations without needing to search.
Adding Guests
If their plan permits, players can tap the +Guest(s) button to add non-members to the reservation.
A new screen displays. Players select the Number of Guest(s) and then fill in the First Name and Last Name fields. The Phone Number field is optional.
Adding Resources
Players can add ball machines and other resources to the reservation (if their plan permits).
Disclosures
If a disclosure is required, it will appear at the bottom of the screen.
Total Due
If the organization has enabled the required payment option, CourtReserve will display the message: “You have 15 minutes to finalize payment.”
After the player taps Confirm, the Process Payment page will appear. Once the player taps Pay and the payment is successfully processed, the reservation is complete. It will then appear in the player's My Bookings section on the Home screen of the mobile app.
VIDEO TRAINING
Watch this video and learn how to book reservations and lessons from the Mobile App - Modern Dashboard view.