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Member Portal
Member Portal
Integrate a customized member portal for your website.
24 articles in this collection
Written by
Tim Owens,
Ashley Owens,
and
Bailey-Grace
Member Portal - Making Reservation with Split Court Costs Instructions
This article can help a member understand how to make a reservation when the Organization uses Split Court Costs.
Written by
Ashley Owens
Updated over a week ago
Member Training Docs and Links
Links to documents and videos that you can share with your members to learn CourtReserve
Written by
Ashley Owens
Updated over a week ago
Event or Reservation Confirmation Email doesn't Match
Member Email Confirmation Time is Different Than What They Signed Up For.
Written by
Ashley Owens
Updated over a week ago
How Members Make A Reservation And Register For An Event
Use this article and video to educate your members on making a court reservation and signing up for an event.
Written by
Ashley Owens
Updated over a week ago
Member Training for Desktop and Mobile
All of the instructions, articles and videos you can give to members at your organization to get started and use their account.
Written by
Ashley Owens
Updated over a week ago
Payments: 'Use Balance' feature on Member Portal
This article explains the 'Use Balance' feature found on the payment summary screen on the member Portal
Written by
Bailey-Grace
Updated over a week ago
Showcase Membership Options to New Users or Members at your Club
New members at your club will see descriptions of membership options.
Written by
Ashley Owens
Updated over a week ago
Directions for Members After The Welcome Email Getting Their Account and Password Reset
After you send a Welcome Email this is what your Members need to do
Written by
Ashley Owens
Updated over a week ago
SAMPLE OF INSTRUCTIONS FOR SWIM CLUB TO GIVE TO MEMBERS FOR RESERVATIONS
You can use this as a guide to add to your Welcome Page or Sign Up Form
Written by
Ashley Owens
Updated over a week ago
What your Club Member Needs to Do to Get an Account
If you are using the SIgn UP Form use these Step by Step Instructions to send to help your members
Written by
Ashley Owens
Updated over a week ago
Sign Up Form for Getting Members an Account
This will help explain how to use the sign up form and get your members a CourtReserve account and not uploading members with an import.
Written by
Ashley Owens
Updated over a week ago
FAQs from Players
We made a list of frequently asked questions from players / members to help you and your staff.
Written by
Bailey-Grace
Updated over a week ago
How to Remove 'Ball Machine' as an Individual Booking Option
How to remove 'Ball Machine' from the main menu tab and how to add ball machines to normal reservations.
Written by
Bailey-Grace
Updated over a week ago
Reservation FAQs
This article goes over commonly asked questions for Reservations.
Written by
Bailey-Grace
Updated over a week ago
Sample of Portal Welcome Page for Tennis, Pickleball and Racquet Organizations
Sample of verbiage for the welcome page found under PORTAL SETTINGS
Written by
Ashley Owens
Updated over a week ago
Sample of Portal Welcome Page for Swim, Gym, and Fitness Organizations
If you need verbiage ideas of what to use on your Welcome Page for opening up your pool
Written by
Ashley Owens
Updated over a week ago
Setting up your Member Portal
Setup up member portal to make it easy for you users.
Written by
Tim Owens
Updated over a week ago
Member Portal: Anonymous Welcome Page
This article shows how to create an Anonymous Welcome Page for new users that are visiting your club online.
Written by
Bailey-Grace
Updated over a week ago
Why Can't Members Book a Court?
This article discusses one of the most common reasons members are unable to create a reservation.
Written by
Bailey-Grace
Updated over a week ago
How Do Members Add Other Clubs to Their CourtReserve Account?
This article shows how users can add other facilities to their current CourtReserve account.
Written by
Bailey-Grace
Updated over a week ago
How to Create a Welcome Page
This article will show you how to create the Welcome Page for your players in the Member Portal.
Written by
Bailey-Grace
Updated over a week ago
Welcome Page: Adding Images
This article shows how to add images to your club's Welcome Page.
Written by
Bailey-Grace
Updated over a week ago
Event Visibility on the Member Portal
This article shows how to customize the Event Visibility (number of days ahead your members can see events from their Member Portal).
Written by
Bailey-Grace
Updated over a week ago
How Your Members Can View Their Invoices
This article shows how your members can access their invoices from club transactions.
Written by
Bailey-Grace
Updated over a week ago