Member Portal

How to Show/Hide Player Names on the Schedulers

This article shows how you can choose to SHOW or HIDE the names of players from event registrations or the reservation schedulers.

Written by Ashley Owens
Updated over a week ago

Sample Information for Website

This article has some sample information you can use for you club's member portal website.

Written by Ashley Owens
Updated over a week ago

Website Portal Navigation and Logo Tab

In this article we are going to show you how to setup your Logo as well as how to customize your Navigation Settings.

Written by Ashley Owens
Updated over a week ago

Website Portal: Page Builder, Links, Menu Sort and News Tab

Step 3: This article shows you how to build your page, add links, and create new tabs.

Written by Ashley Owens
Updated over a week ago

Website Portal Setup: Home Page Rows

This article shows how to build your home page for the member portal.

Written by Ashley Owens
Updated over a week ago

Player Has Multiple CourtReserve Accounts

This article shows how players can manage their accounts at different CourtReserve clubs - only 1 login and password needed.

Written by Ashley Owens
Updated over a week ago

Player Tutorial for Website Portal

This article is a tutorial for players on the Member Portal.

Written by Ashley Owens
Updated over a week ago

Website Portal: General Tab

This article shows you how to setup the Player Portal General Settings Tab

Written by Ashley Owens
Updated over a week ago

How to Require Memberships on Sign Up Form

Here we'll show you how to require new users to select their membership when they create their account at your club.

Written by Ashley Owens
Updated over a week ago

First Email to Players about using CourtReserve

Organizations can use this to educate their players on using CourtReserve

Written by Ashley Owens
Updated over a week ago

Exclude Future Reservations/Events from Member Balance

This article shows how to enable the setting to where member's balances do not show future reservations/events.

Written by Ashley Owens
Updated over a week ago

Member Portal - Making Reservation with Split Court Costs Instructions

This article can help a member understand how to make a reservation when the Organization uses Split Court Costs.

Written by Ashley Owens
Updated over a week ago

Member Training Docs and Links

Links to documents and videos that you can share with your members to learn CourtReserve

Written by Ashley Owens
Updated over a week ago

Event or Reservation Confirmation Email doesn't Match

Member Email Confirmation Time is Different Than What They Signed Up For.

Written by Ashley Owens
Updated over a week ago

How players can edit or update their reservations

Whether you let your players update/edit their reservations is entirely based on the settings you have configured under Booking Settings.

Written by Ashley Owens
Updated over a week ago

How Members Make A Reservation And Register For An Event

Use this article and video to educate your members on making a court reservation and signing up for an event.

Written by Ashley Owens
Updated over a week ago

How to Hide Member's Payment Profile Link

This article shows how to hide the payment profile option on members' accounts from the member portal side.

Written by Ashley Owens
Updated over a week ago

Member Training for Desktop and Mobile

All of the instructions, articles and videos you can give to members at your organization to get started and use their account.

Written by Ashley Owens
Updated over a week ago

Payments: 'Use Balance' feature on Member Portal

This article explains the 'Use Balance' feature found on the payment summary screen on the member Portal

Written by Ashley Owens
Updated over a week ago

Showcase Membership Options to New Users or Members at your Club

New members at your club will see descriptions of membership options.

Written by Ashley Owens
Updated over a week ago

Directions for Members After The Welcome Email Getting Their Account and Password Reset

After you send a Welcome Email this is what your Members need to do

Written by Ashley Owens
Updated over a week ago

SAMPLE OF INSTRUCTIONS FOR SWIM CLUB TO GIVE TO MEMBERS FOR RESERVATIONS

You can use this as a guide to add to your Welcome Page or Sign Up Form

Written by Ashley Owens
Updated over a week ago

What your Club Member Needs to Do to Get an Account

If you are using the SIgn UP Form use these Step by Step Instructions to send to help your members

Written by Ashley Owens
Updated over a week ago

Sign Up Form for Getting Members an Account

This will help explain how to use the sign up form and get your members a CourtReserve account and not uploading members with an import.

Written by Ashley Owens
Updated over a week ago

FAQs from Players

We made a list of frequently asked questions from players / members to help you and your staff.

Written by Ashley Owens
Updated over a week ago

Reservation FAQs

This article goes over commonly asked questions for Reservations.

Written by Ashley Owens
Updated over a week ago

Event Visibility on the Member Portal

This video shows you how to configure Events for the Member Portal view.

Written by Ashley Owens
Updated over a week ago

Sample Information: Portal Welcome Page for Tennis, Pickleball and Racquet Organizations

Sample of verbiage for the welcome page found under PORTAL SETTINGS

Written by Ashley Owens
Updated over a week ago

Setting up your Member Portal

Setup up member portal to make it easy for you users.

Written by Tim Owens
Updated over a week ago

How Your Members Can View Their Invoices

This article shows how your members can access their invoices from club transactions.

Written by Ashley Owens
Updated over a week ago