Member Portal

Event or Reservation Confirmation Email doesn't Match

Member Email Confirmation Time is Different Than What They Signed Up For.

Written by Ashley Owens
Updated this week

How Members Make A Reservation And Register For An Event

Use this article and video to educate your members on making a court reservation and signing up for an event.

Written by Ashley Owens
Updated over a week ago

Member Training for Desktop and Mobile

All of the instructions you can give to members at your organization to use their account.

Written by Ashley Owens
Updated over a week ago

'Use Balance' feature on Member Portal

This article explains the 'Use Balance' feature found on the payment summary screen on the member Portal

Written by Bailey-Grace
Updated yesterday

Showcase Membership Options to New Users or Members at your Club

New members at your club will see descriptions of membership options.

Written by Ashley Owens
Updated over a week ago

Directions for Members After The Welcome Email Getting Their Account and Password Reset

After you send a Welcome Email this is what your Members need to do

Written by Ashley Owens
Updated over a week ago

SAMPLE OF INSTRUCTIONS FOR SWIM CLUB TO GIVE TO MEMBERS FOR RESERVATIONS

You can use this as a guide to add to your Welcome Page or Sign Up Form

Written by Ashley Owens
Updated over a week ago

What your Club Member Needs to Do to Get an Account

If you are using the SIgn UP Form use these Step by Step Instructions to send to help your members

Written by Ashley Owens
Updated over a week ago

How your Member Gets an Account

Using the Sign UP Form this is how your member gets an account

Written by Ashley Owens
Updated over a week ago

Sign Up Form for Getting Members an Account

This will help explain how to use the sign up form and get your members a CourtReserve account and not uploading members with an import.

Written by Ashley Owens
Updated over a week ago

Sample of Portal Welcome Page for Tennis Clubs

Sample of verbiage for the welcome page found under PORTAL SETTINGS

Written by Ashley Owens
Updated over a week ago

Sample of Portal Welcome Page for Swim Clubs

If you need verbiage ideas of what to use on your Welcome Page for opening up your pool

Written by Ashley Owens
Updated over a week ago

Setting up your Member Portal

Setup up member portal to make it easy for you users.

Written by Tim Owens
Updated over a week ago

Why Can't Members Book a Court?

This article discusses one of the most common reasons members are unable to create a reservation.

Written by Bailey-Grace
Updated over a week ago

How Do Members Add Other Clubs to Their CourtReserve Account?

This article shows how users can add other facilities to their current CourtReserve account.

Written by Bailey-Grace
Updated over a week ago